Reviews
I have been buying new cars here for over 25 years. They have always treated me with respect and gone the extra mile to help. My family now shops here as well!
I have been buying new cars here for over 25 years. They have always treated me with respect and gone the extra mile to help. My family now shops here as well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The staff at Power Honda, Albany OR has always treated me with professionalism and honesty. I have purchased new vehicles here and will continue!
The staff at Power Honda, Albany OR has always treated me with professionalism and honesty. I have purchased new vehicles here and will continue!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience! Worked with us and got us the car we really wanted and was very happy with everything!
Great experience! Worked with us and got us the car we really wanted and was very happy with everything!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
In and out got it done always friendly and get clean car nice nice and clean
In and out got it done always friendly and get clean car nice nice and clean
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I worked with James and he made the process so simple. We started communicating over text message once I showed interest in the car. He helped me to get the process started with a credit application to see what rates they could get me. I drove up from Roseburg to Albany to test drive the car and things moved quickly from there. They got me a great rate with a payment lower than my previous car. They offered affordable plans to help me feel comfortable leaving with a newer car. They were friendly and down to earth. They made me feel like a friend and not just a customer. I will definitely return when it is time to buy another car.
I worked with James and he made the process so simple. We started communicating over text message once I showed interest in the car. He helped me to get the process started with a credit application to see what rates they could get me. I drove up from Roseburg to Albany to test drive the car and things moved quickly from there. They got me a great rate with a payment lower than my previous car. They offered affordable plans to help me feel comfortable leaving with a newer car. They were friendly and down to earth. They made me feel like a friend and not just a customer. I will definitely return when it is time to buy another car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel and mason were very helpful in the purchase of a CRV Hybrid. The financing was reasonable and quick.
Daniel and mason were very helpful in the purchase of a CRV Hybrid. The financing was reasonable and quick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pretty disappointing experience with Power Honda Albany. They contacted me about buying or trading my 2020 Tesla Model S Performance. I gave them the VIN, mileage, photos, actual configuration and a list of the equipment because I specifically wanted to make sure it wasn't valued like a generic Model S. It's a Performance AWD with Ludicrous+, adaptive air suspension, HW3 Full Self-Driving Computer, premium audio, Cold Weather Package, HomeLink and other equipment. After all of that, they came back at $29,000 on trade or just $26,000 if they bought it outright. It retails for 40k. I understand dealerships need room to make money and I wasn't expecting retail value for my car. But those numbers were so far below what I considered reasonable that there was no point continuing the conversation. If you're bringing them a higher-spec or less common vehicle, I'd recommend doing your own research and getting multiple offers before accepting their valuation.
Pretty disappointing experience with Power Honda Albany. They contacted me about buying or trading my 2020 Tesla Model S Performance. I gave them the VIN, mileage, photos, actual configuration and a list of the equipment because I specifically wanted to make sure it wasn't valued like a generic Model S. It's a Performance AWD with Ludicrous+, adaptive air suspension, HW3 Full Self-Driving Computer, premium audio, Cold Weather Package, HomeLink and other equipment. After all of that, they came back at $29,000 on trade or just $26,000 if they bought it outright. It retails for 40k. I understand dealerships need room to make money and I wasn't expecting retail value for my car. But those numbers were so far below what I considered reasonable that there was no point continuing the conversation. If you're bringing them a higher-spec or less common vehicle, I'd recommend doing your own research and getting multiple offers before accepting their valuation.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
ake your business elsewhere. The sales department is okay, however the service department is awful. Service managers say one thing over the phone to get you there and then change their tune (& cost) upon arrival. This has happened multiple times, even with a Honda purchased from their lot. My family and anyone else I can persuade will never be returning.
ake your business elsewhere. The sales department is okay, however the service department is awful. Service managers say one thing over the phone to get you there and then change their tune (& cost) upon arrival. This has happened multiple times, even with a Honda purchased from their lot. My family and anyone else I can persuade will never be returning.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Jordan Trine was professional and exceptionally helpful in assisting me with the purchase. The transaction had some logistical complications that he and Randy worked to resolve. These individuals made working with Power Honda a positive experience.
Jordan Trine was professional and exceptionally helpful in assisting me with the purchase. The transaction had some logistical complications that he and Randy worked to resolve. These individuals made working with Power Honda a positive experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have been coming here for over 30 years, bought several cars here. Their service department is professional and try to accommodate my needs, time-wise. My Odyssey drives better now than it did this morning!
I have been coming here for over 30 years, bought several cars here. Their service department is professional and try to accommodate my needs, time-wise. My Odyssey drives better now than it did this morning!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase