Reviews
Take your business elsewhere. The sales department is okay, however the service department is awful. Service managers say one thing over the phone to get you there and then change their tune (& cost) upon arrival. This has happened multiple times, even with a Honda purchased from their lot. My family and anyone else I can persuade will never be returning.
Take your business elsewhere. The sales department is okay, however the service department is awful. Service managers say one thing over the phone to get you there and then change their tune (& cost) upon arrival. This has happened multiple times, even with a Honda purchased from their lot. My family and anyone else I can persuade will never be returning.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Jordan Trine was professional and exceptionally helpful in assisting me with the purchase. The transaction had some logistical complications that he and Randy worked to resolve. These individuals made working with Power Honda a positive experience.
Jordan Trine was professional and exceptionally helpful in assisting me with the purchase. The transaction had some logistical complications that he and Randy worked to resolve. These individuals made working with Power Honda a positive experience.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have been coming here for over 30 years, bought several cars here. Their service department is professional and try to accommodate my needs, time-wise. My Odyssey drives better now than it did this morning!
I have been coming here for over 30 years, bought several cars here. Their service department is professional and try to accommodate my needs, time-wise. My Odyssey drives better now than it did this morning!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very comfortable and bright waiting room. Repairs were explained in detail. Loved my car wash!
Very comfortable and bright waiting room. Repairs were explained in detail. Loved my car wash!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased Honda CRV in 2022. Still love the car. Appreciate the employees at Power Honda. Everyone has been very helpful. Just had routine service completed yesterday.
Purchased Honda CRV in 2022. Still love the car. Appreciate the employees at Power Honda. Everyone has been very helpful. Just had routine service completed yesterday.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Regular maintenance, on time, service writer was fast, efficient and courteous. Got the car to the service department quickly. Mechanics finished on time and got the car washed too. Good job all in Service Dept. despite construction work going on at dealership.
Regular maintenance, on time, service writer was fast, efficient and courteous. Got the car to the service department quickly. Mechanics finished on time and got the car washed too. Good job all in Service Dept. despite construction work going on at dealership.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Went to get extra keys made for a 2003 Honda Pilot, without an appointment. They were gracious and worked us in. When we took possession of this Pilot we brought it to them to do a thorough checkup. Now scheduled for 120,000 mile plugs and a tune up. Happy.
Went to get extra keys made for a 2003 Honda Pilot, without an appointment. They were gracious and worked us in. When we took possession of this Pilot we brought it to them to do a thorough checkup. Now scheduled for 120,000 mile plugs and a tune up. Happy.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We bought a brand-new 2024 Honda Accord EX from this dealership, but the vehicle had issues from day one. They lied to us, claiming the car had only been on the lot for 40 days. In reality, it had been sitting outside for 4 to 5 months, exposed to sun and rain. And when the car was delivered to us, the body was full of swirl marks and scratches, but we didn't notice it at the time -- we realized it two or three days later. Now it will cost us between 300$ to 500$ to polish the car to fix this issue. From day one, the steering needed alignment, which I had to take to a different dealer to fix. The rear right window also had a defect, which again, I had to get repaired at another dealership. Both right-side doors have been making extremely annoying rattling noises since the beginning, and that issue still hasn't been resolved. ATTENTION: Do not buy a car from this dealership! Even if you do, be aware that their good Google reviews don't reflect honesty or transparency in their work. There is a real possibility they might sell you a problematic car while hiding the truth. I'm scheduled to take the car to them this Thursday to see if they can fix the door issues. If they fully fix all the problems, I will update this review accordingly.
We bought a brand-new 2024 Honda Accord EX from this dealership, but the vehicle had issues from day one. They lied to us, claiming the car had only been on the lot for 40 days. In reality, it had been sitting outside for 4 to 5 months, exposed to sun and rain. And when the car was delivered to us, the body was full of swirl marks and scratches, but we didn't notice it at the time -- we realized it two or three days later. Now it will cost us between 300$ to 500$ to polish the car to fix this issue. From day one, the steering needed alignment, which I had to take to a different dealer to fix. The rear right window also had a defect, which again, I had to get repaired at another dealership. Both right-side doors have been making extremely annoying rattling noises since the beginning, and that issue still hasn't been resolved. ATTENTION: Do not buy a car from this dealership! Even if you do, be aware that their good Google reviews don't reflect honesty or transparency in their work. There is a real possibility they might sell you a problematic car while hiding the truth. I'm scheduled to take the car to them this Thursday to see if they can fix the door issues. If they fully fix all the problems, I will update this review accordingly.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We bought a brand-new 2024 Honda Accord EX from this dealership, but the vehicle had issues from day one. They lied to us, claiming the car had only been on the lot for 40 days. In reality, it had been sitting outside for 4 to 5 months, exposed to sun and rain. And when the car was delivered to us, the body was full of swirl marks and scratches, but we didn't notice it at the time -- we realized it two or three days later. Now it will cost us between 300$ to 500$ to polish the car to fix this issue. From day one, the steering needed alignment, which I had to take to a different dealer to fix. The rear right window also had a defect, which again, I had to get repaired at another dealership. Both right-side doors have been making extremely annoying rattling noises since the beginning, and that issue still hasn't been resolved. ATTENTION: Do not buy a car from this dealership! Even if you do, be aware that their good Google reviews don't reflect honesty or transparency in their work. There is a real possibility they might sell you a problematic car while hiding the truth. I'm scheduled to take the car to them this Thursday to see if they can fix the door issues. If they fully fix all the problems, I will update this review accordingly.
We bought a brand-new 2024 Honda Accord EX from this dealership, but the vehicle had issues from day one. They lied to us, claiming the car had only been on the lot for 40 days. In reality, it had been sitting outside for 4 to 5 months, exposed to sun and rain. And when the car was delivered to us, the body was full of swirl marks and scratches, but we didn't notice it at the time -- we realized it two or three days later. Now it will cost us between 300$ to 500$ to polish the car to fix this issue. From day one, the steering needed alignment, which I had to take to a different dealer to fix. The rear right window also had a defect, which again, I had to get repaired at another dealership. Both right-side doors have been making extremely annoying rattling noises since the beginning, and that issue still hasn't been resolved. ATTENTION: Do not buy a car from this dealership! Even if you do, be aware that their good Google reviews don't reflect honesty or transparency in their work. There is a real possibility they might sell you a problematic car while hiding the truth. I'm scheduled to take the car to them this Thursday to see if they can fix the door issues. If they fully fix all the problems, I will update this review accordingly.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Power Honda staff very personable and do their best to treat the customers with respect.
Power Honda staff very personable and do their best to treat the customers with respect.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase