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Lithia Toyota of Springfield

(2,003 reviews)
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,003 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Springfield from DealerRater.

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Lithia Toyota of Springfield did a masterful job on

Lithia Toyota of Springfield did a masterful job on repairing and tuning my 1996 Toyota Tacoma truck. It barely ran when I took it to their dealership Now it purrs like a kitten. Thanks, Toyota!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Rich, thank you for choosing to work with our service team! We were more than happy to have the opportunity to repair your 1996 Toyota Tacoma and are pleased it's running smoothly again. Enjoy your Tacoma and safe travels from all of us at Lithia Toyota of Springfield!

This is the 2nd SUV purchased at Lithia.

This is the 2nd SUV purchased at Lithia. We experienced friendly, knowledgeable associates with a no pressure sale. Everyone involved made the whole experience fast, efficient and easy. We love our new Nissan! Thanks Lithia!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Lithia Toyota of Springfield again! We're delighted to hear that our team made your SUV purchase smooth and enjoyable. Enjoy your new Nissan!

Fair and honest service, combined with knowledgable and

Fair and honest service, combined with knowledgable and friendly associates. This is why I have been bringing my Tacoma to Springfield Lithia for the past 15 years and 260,000 miles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you for your loyalty over the past 15 years! We're delighted to hear that our team at Lithia Toyota of Springfield has consistently provided fair and honest service. Here's to many more miles together with your Tacoma!

2nd car we’ve bought from Lithia Springfield and prefer

2nd car we’ve bought from Lithia Springfield and prefer not to go anywhere else!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us as your dealership of choice, Shauna! We appreciate your loyalty and look forward to providing you with excellent care and service into the future. Come see us for your service and maintenance needs at Lithia Toyota of Springfield!

They do good, quick, efficient work, although I would've

They do good, quick, efficient work, although I would've liked a printout at the end of how my car is doing.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Nicholas, thanks for the feedback! We're glad to hear you found our service quick and efficient at Lithia Toyota of Springfield. We'll take your suggestion about providing a printout into consideration for future visits.

Everyone was very courteous and informative.

Everyone was very courteous and informative. They were promt about getting the work.done.Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your courteous and informative experience with our Lithia Toyota of Springfield team. We look forward to serving you again in the future!

Lithia Toyota was great.

Lithia Toyota was great. Fast,friendly service. I invite everyone to com see visit. Talk to Samantha.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Betty! We're glad to hear that Samantha and our team at Lithia Toyota of Springfield provided fast and friendly service. We appreciate your recommendation!

I am still satisfied with lithia after the past 4 years

I am still satisfied with lithia after the past 4 years and am glad I purchased the oil change package!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kenny, thank you for the great feedback! We're delighted to hear that you're still satisfied with Lithia Toyota of Springfield after 4 years! Thanks for your continued trust and enjoy the benefits of your oil change package!

Dealer response

Kenny, thank you for the great feedback! We're delighted to hear that you're still satisfied with Lithia Toyota of Springfield after 4 years! Thanks for your continued trust and enjoy the benefits of your oil change package!

Lifetime oil change customer here.

Lifetime oil change customer here. It is always easy and quick to get my oil changed here. The employees are friendly, knowledgeable and don't try to upsell you on services you don't need.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer at Lithia Toyota of Springfield! We're glad to hear our team provides quick and friendly service without the pressure of upselling. We appreciate your support!

The staff is always polite and very respectful.

The staff is always polite and very respectful. I appreciate the way the treat us.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Vicki, thank you for the kind review! We feel each and every one of our customers deserves a first-class experience at Lithia Toyota of Springfield. We look forward to seeing you again in the future!