Reviews
Very helpful & quick to let me know what needed to haplen
Very helpful & quick to let me know what needed to haplen with my truck. Listened to my requests and itemized maintenance items by priority by request.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We're glad to hear our team at Lithia Toyota of Springfield was helpful and attentive to your needs. Safe driving!
Great dealership!
Great dealership! Very curtius salesmen who don’t pressure you to buy. They are knowledgeable about the car and answer all questions Pleasure to do business with . I also appreciate the service department. Very friendly serviceman. They take good care of my car which I appreciate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Coco, we're delighted to hear that you had a positive experience with both our sales and service teams at Lithia Toyota of Springfield. Thanks for the kind words!
Stephanie is great, listened to what I was after and
Stephanie is great, listened to what I was after and explained process very well. Vehicle was ready when promised. I’ll be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-stars! We're delighted to hear that Stephanie provided excellent service and had your vehicle ready on time at Lithia Toyota of Springfield. Thanks for the positive feedback, we look forward to seeing you again!
Update: My post was flagged.
Update: My post was flagged. I did call the dealership and was passed around. I was told the manager was busy and they couldn’t look up my information. I guess I’ll figure this out on my own. Help and advice please. Wasn’t sure where to go. I’m upside down and struggling to make my payments. I talked with my bank that I have a loan with to see about refinancing but they told me that I didn’t make enough money anymore. I’m not sure how I can get a loan in the first place if that was the case. They mentioned something about rental income. Which I was very confused about. We don’t have a house and my husband helps with paying our rent. I did notice that on my credit application when I was buying my car. When I asked Michael at Toyota about it at the time, he said that’s how his boss (I think Chris) wanted it on application. First time buying a car so I didn’t think much of it. Im thinking I should have asked more questions. It didn’t seem right at the time but I needed a car. Where should I go from here? Should I reach out to another dealership or just let them take my car if I can’t make the payments anymore? I can’t afford it but I can’t afford not having a car either.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bella, I'm sorry to hear about your situation, especially for a first-time car buyer. It is important that our customers feel comfortable with their purchase while receiving clear communication. When you have the time, please reach out directly so we can discuss your options further and find a solution that works for you. Thank you, Blake Bleisch - Sales Manager - 541-434-3327
Front desk was as always very friendly and informative.
Front desk was as always very friendly and informative. They did just what they said they would and work was completed first time correctly. Way better experience than the other dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing from our customers and are thoroughly delighted to learn that our front desk team at Lithia Toyota of Springfield provided a friendly and informative experience. It's great to know the work was completed correctly on the first try, setting us apart from other dealerships! Thanks for choosing us!
Trevor, In service dept outstanding.
Trevor, In service dept outstanding. Good communication very helpful and thorough. Truck was ready when promised
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your positive experience with Trevor and our service team at Lithia Toyota of Springfield! We're glad to hear everything went smoothly and on time. It was a pleasure working with you and please come see us again in the future for your auomotive service needs.
My wife and I are very happy with the purchase of our
My wife and I are very happy with the purchase of our Grand Highlander Hybrid! Rodney walked us through all the features of the vehicle from top to bottom, back to front, and inside to outside. He spent all the time we needed to learn about this vehicle (which we very much appreciate).......Rodney clearly knows these vehicles very, very well! Thank you Roger
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations to you and your wife on your new Toyota Highlander Hybrid! We're delighted to hear that Rodney provided such a thorough and knowledgeable experience with your Highlander at Lithia Toyota of Springfield. Enjoy all the features of your new vehicle, and thank you for choosing us!
Lithia did a great job servicing my car.
Lithia did a great job servicing my car. They were quick to get it in and called me when the job was complete. They even sent me a video showing parts of the car being worked on.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Junefenley, thank you for the great feedback regarding your recent service appointment with our Lithia Toyota of Springfield team. We're happy to hear your enjoyed the service video. Come see us again soon!
Great employee with a can-do attitude!
Great employee with a can-do attitude! Quality snd efficient service Convenient location Dealership has strong community relationships
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're glad to hear our team at Lithia Toyota of Springfield provided quality and efficient service. We appreciate your support and look forward to serving you again!
Great people!
Great people! Made the process fast and easy. Definitely will go back in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tera, thank you for the kind review on behalf of our Lithia Toyota of Springfield team. We aim for all-around customer satisfaction and are pleased to see this reflected in your recent experience. We look forward to working with you again in the future!
