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Lithia Toyota of Springfield

(2,001 reviews)
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Springfield from DealerRater.

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Guys were very professional and friendly.

Guys were very professional and friendly. Would recommend to friends and family will be back for more services

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the recommendation! We're glad to hear our team at Lithia Toyota of Springfield provided professional and friendly service. Looking forward to assisting you again in the future!

We have been dealing with Lithia Spfld service &

We have been dealing with Lithia Spfld service & dealership for 20 years, bought 2 vehicles from them and will soon make it 3 if our 17 year old Prius ever dies. All dealings with Lithia have been enjoyable and productive.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Michael, thank you for your loyalty and kind words! We're delighted to hear that you've had such positive experiences with Lithia Toyota of Springfield over the years. Looking forward to helping you with vehicle number three when the time comes!

Sales department can be hit or miss.

Sales department can be hit or miss. Service & parts departments on the other hand is batting 500. Leanna & Stephanie are the best!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad to hear that Leanna and Stephanie from our service & parts departments at Lithia Toyota of Springfield made a positive impact. We appreciate your feedback and look forward to serving you again!

Steven Presley was super helpful in providing information

Steven Presley was super helpful in providing information and insight into purchasing a new RAV4. If I lived in the Eugene/Springfield area I would definitely trust him in my next car purchase!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Kelly, our goal is to earn customers for life at Lithia Toyota of Springfield! Therefore, we were happy to read about your experience with Steven and the helpful service provided during your visit. Thanks for the kind words and support!

Fantastic service very fast, professional, polite and

Fantastic service very fast, professional, polite and friendly. Great experience and environment, will do again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that your experience at Lithia Toyota of Springfield was fantastic. Looking forward to serving you again in the future!

The professional, efficient set up for oil changes is the

The professional, efficient set up for oil changes is the best I’ve ever seen. The employees are kind, respectful, efficient, and trustworthy. I look forward to my every-six-month visit to Lithia in Springfield, Oregon. We are looking for a new car, thinking Lithia is where we will look.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joan, your truly kind review made our day at Lithia Toyota of Springfield! We look forward to continuing to provide you with kind, respectful and trustworthy customer service for your sales and service needs. Let us know when you're ready for a new vehicle and we'll help you find the perfect one!

Consumer response

I love Lithia Toyota in Springfield Oregon.

Consumer response

We will be buying our next car here.

They changed my oil and checked my cabin filter and

They changed my oil and checked my cabin filter and replaced it. And I was able to watch mechanic.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi Matt, Cheers to the 5-star oil and cabin filter change with our Lithia Toyota of Springfield crew! Please let us know how we can continue to serve you in the future. Until then, safe travels!

My purchase experience with Chris Vann was so easy and

My purchase experience with Chris Vann was so easy and painless. He listened to what I wanted and reviewed my choice to make sure it checked all the boxes. Financing was quick and easy with no pressure or stress added.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new ride! We're delighted to hear that Chris Vann made your purchase experience smooth and stress-free at Lithia Toyota of Springfield. We're here for any future automotive needs that may come your way. Enjoy your miles ahead!

Very helpful & quick to let me know what needed to haplen

Very helpful & quick to let me know what needed to haplen with my truck. Listened to my requests and itemized maintenance items by priority by request.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience! We're glad to hear our team at Lithia Toyota of Springfield was helpful and attentive to your needs. Safe driving!

Great dealership!

Great dealership! Very curtius salesmen who don’t pressure you to buy. They are knowledgeable about the car and answer all questions Pleasure to do business with . I also appreciate the service department. Very friendly serviceman. They take good care of my car which I appreciate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Coco, we're delighted to hear that you had a positive experience with both our sales and service teams at Lithia Toyota of Springfield. Thanks for the kind words!