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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Oil Change

I was able to just show up & get my oil changed in a timely manner. I will be back in another 3/6 months for an oil change. Josh was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love my Civic!

Samantha was both professional and friendly, and I appreciated her good sense of humor and low pressure approach. Sam was a pleasure to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpful

Everyone was very helpful and friendly to work with. We enjoyed Samantha who worked with us from the beginning to the end. I have had to call her for some simple questions and she was always there to help after we purchased our car. I know iF we need anything in the future, Samantha would still do her best to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant and easy

Mark was Low Key and very informative. It was a pleasant experience. I also liked the broad selection of vehicles. I would come again to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Finished the lease and purchased the vehicle.

All of the staff that we dealt with at the dealership were extremely professional. They went the extra mile and gave me a car wash, a new battery for the key remote, fixed a factory recall and were very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They do the work requested

Bought a used pickup from them and put an extended warranty on it. First time I actually had a dealership stand behind their warranty . I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best decision I've ever made

Lithia Honda treated me very well when I decided to buy a new car. I adore my Honda fit and Kevin was wonderful to work with. He gave me all the pros and cons and stats on the car and explained everything carefully and honestly. I didn't feel like I was talking to a sales person, I liked his style. He showed me around the car I chose and helped me hook up my Bluetooth and work all the controls. I felt confident leaving the lot. Jesse was very helpful with the financing and gave me all the options. He was friendly and knowledgable. They even brought out the big boss to shake my hand. Thank you Lithia Honda! I felt safe with my decision after working with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding!

Lithia Honda has always done it right the first time when servicing my Honda Accord with honesty, integrity and courteous, informative service! When I'm in the market for another vehicle this is where I will shop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service with additional purchase of two filters

Jared was very friendly, professional, and fairly quick service considering the flow of customers there. Also he advised me of the need for two filters to be replaced, which I had them do for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Knowledgeable helpful

Finance manager Alyssa was great. We are very happy with the vehicle we chose. Salesman was kind and patient. Best buying experience we have had. We will be back for future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.