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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Easy and fast

I had great service getting a recall repair done. I had to bring my two little boys and one even threw up on our way in. They couldn't have been nicer, offering water and rushing on our repair. Thanks for being great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No pressure from Josh the salesman.

My experience was just as I expected from Medford Lithia Honda. Pleasant, knowledgeable on all Honda's I test drove. I felt no pressure from the salesman. At time of negotiation for the price I felt they could have given me a little bit of a better deal, although I was tired and had the car I wanted and just wanted to finish the sale and go get something to eat. I don't mean for this to be negative I was just tired at this point. We traveled a little over two hours to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Curt is the best!

We enjoyed working with Curt Tejcka on the purchase of our Honda CR-V. All in all the experience was good. We love our new (to us) car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mark Ness is so comfortable to deal with!

We leased a Honda Civic at this dealership a year ago. Everyone is very friendly and helpful. No push, no pressure, just like they say. We really appreciated how knowledgable Mark Ness was about Honda products. It turns out he was a Honda Master Tech before he was in sales, so he really knows the quality and durability and was able to explain the "whys" behind it. Mark's truly a nice guy and we feel like we made a new friend (and that aint too bad to have friend who really knows cars)!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Finance manager was the rudest person I've ever met.

Thought the dealer would honor the ad on their site I saw the night before going that day that wouldn't expire until 4 days later, but nope – walked out because of the finance guy getting all defensive/angry over me asking about the deal. Went somewhere else and got a car, and I won't be returning to Lithia Honda.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Smooth, quick transaction.

Found our 2004 Ford Expedition on cars.com and contacted them about the vehicle. Mark T got back to us and we started the process. He took care of us. We love in Eureka, CA , so it was a little daunting doing a deal over the phone, but he assured us we were getting a quality vehicle. We did! When we got there and saw it, it was everything he said it was. Cleanest car I have ever bought used. Immaculate! We drove it, signed the papers and were on our way home in just over an hour. Will buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lithia Honda Medford Oregon

Very friendly and no pressure sales. Got a great deal too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Honda HRV

I enjoyed working with Bruce very much. He was very helpful without being pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful Job!

They were great and answered all of my questions and took the time to teach me about what was going on with my car and helped brainstorm options for future service. I never felt pressure to buy anything and felt very well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good experience.

Good experience. Would shop here again......................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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