Reviews
Great experience
I have no complaints about my purchase experience at Lithia Honda. There was no pressure & purchase was easy and quick.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Honda HR-V
Overall a pleasant experience. The salesman was patient and answered all questions. He explained unfamiliar features in an easy to understand manner..The facilities are very nice and I like the fact that I do not have to make an appointment for an oil change.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car!!
Brandon Berg is a phenomenal person! Great and easy experience for buying my first car. Thank you so much for making the process smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department at Lithia Honda of Medford
The Lithia Honda of Medford service department was wonderful. The Service Advisor, Ken Thomas, was very attentive to my needs and making sure the problem was solved.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful Experience
Mark Jacobs was great to work with. He was very knowledgeable of the 2016 Honda CRV. Being older customers,Mark was very patient with us in answering all our many questions. Thank you Mark,it was a wonderful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Pleased
I purchased from out of state, so there was a little more leg work in addition to the very specific requests I had for the vehicle I wanted to purchase. Clenny White took his time with me and found a me a car that fit my needs at the price without pressure and in a professional way. We got everything pre-approved as far as financing went (at a great rate too!) and I was in and out of there within an hour. I highly recommend him and the dealership. I can honestly say that I am looking forward to my next purchase there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service department
Great customer service. Quick and helpful. Waiting area clean, comfortable and full of hot coffee and donuts. Wifi available and easy to connect to. Was able to get my work done while they did their work. Overall a pleasant experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car buying
Easiest time ever buying a new car & a much better experience than in years past.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car service care.
Greeted with a smile and how may I help you. And it went up hill from there !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Go Lithia Honda
Our 2017 Honda Accord was towed from Hornbrook to Lithia Honda. Exhausted and frustrated Lithia staff was calming, and diagnosed the problem within a few hours. Dreading a hefty bill, we were grateful that the repair was simple and easily payable. Your professionalism is greatly appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
