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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 10:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Review..

Kevin was great. Best car buying experience I've ever had. I'll be back to buy Hondas from him as well as tell everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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a.c. waterhouse

Very pleasant used car buying experience. There was no pressure to upgrade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honda Service Review

Everyone was positive, helpful and competent. The work was done within the time promised and explained clearly. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Medford Honda

The Josh the service tech was friendly ,knowledgeable, and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lithia Honda medford

Great experience. Fast service. Always friendly. Clean facility and employees

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thanks for your kindness

Thanks so much for your help on getting me into a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Minor Service

I brought my Accord Hybrid for oil change and tire rotation. All fluid levels and filters were checked as well as brakes and tire wear. The filters are still OK after 10 Months operation of this car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Five Star Service

I was a guest to Lithia Honda. I live in another town but they graciously changed my oil and did another 15,000 mile service. My dog was welcomed and the time I waited flew by. I will go again when in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Replacing A/C Compressor

The staff was extremely helpful. The completed the repair thoroughly and as quickly as the could. The service technician showed me pictures of the damage to my A/C compressor and explained what was wrong with it. Even though the repair could not be completed in a single day, they still sent the shuttle to pick me up from work/school and drop me off at home, which was above and beyond anything I expected. Thank you for your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Totally honest salesman.

Billy Day of Lithia Honda in Medford was more concerned with helping me find the right vehicle even if it meant I would have to shop somewhere else. I really came by to view a used vehicle for my daughter, which was already sold. After talking to him about my daughter's needs and also reviewing some bad experiences at other lots while looking at a few vehicles for my wife, Billy agreed that the vehicles I was looking at would be very good choices and even told me where I could shop to get the experience that would satisfy me. By then I was willing to view Hondas vehicle in the same class. I was happy with the vehicle and it performed at the same level as the other brands. Because of Billy, Honda got my business and I hope to do more with Billy. Even after getting the sale and having the opportunity to close another full sale, Billy chose to refer a frien and split a sale with another sales rep. I even told Billy that it would be ok if he serviced the client. Billy is not a salesperson, he is Car specialist, someone who cares about making lasting friends rather than getting every sale, but becaus of his genuine caring personality I'm sure he does quite well selling Hondas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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