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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Pilot

It was easy, painless and very comfortable for our family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience with Honda

Great customer service. The process is painless and we got a brand-new car for a fraction of the price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My new car!

Had good experience. Thank you. Also Josh was GREAT when I did my oil change last week, he should get a raise!! See you next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Lithia Honda Service

Excellent service. Oil, filter change in about 20 minutes. That's amazing service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent experience

I had the privilege of working with a salesman named Daniel Hernandez. He was wonderful to work with. He was very patient during the whole process and helped out significantly. It wasn't just him though. Everybody at the dealership was very nice. I felt no push or pressure from anyone there. I guess there is a reason that this Honda dealership has won the presidents award 3 years in a row. As far as buying a car goes it was a very quick and painless process. I would recommend this place to all of my friends and family. My fianc and I got a 2015 CR-V and love it. But prior to looking at new cars, we were looking at the used cars. Out of all the places we looked Honda had the most well detailed cars. I didn't feel like I needed to wash my hands after being in any of the used cars. Overall it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ridgeline customer

I worked with Josh mostly and he is by far the best customer service rep I have experienced. He is informative, curtious, and always returned my calls in a timely manner. Also your shuttle service is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A Pleasurable Buying Experience

From the time we walked through the front door, we were treated with courtesy and respect. The persons who worked with us went out of their way to elaborate in detail every point of importance. There was no pressure to make any particular decisions. We walked out the front door with smiles on our faces.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sunday service

Just had my oil changed. They were friendly and got me in and out extremely fast. All staff were helpful and friendly. Suggestions. Be sure the service department picks up the phone on Sundays and that your website reflects the true hours of operation for Sunday Overall, I loved Sunday service and hope it stays in place.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Good Service

Had service for air bag recall, oil change and wiper blades. Everything was as estimated, customer service was great, and I like the new quiet waiting areas.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy Customer

Very nice facilities and they did a fine job servicing my 2013 Honda CR-V.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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