Reviews
The best company to do business with in Medford
This dealership has exceeded my expectations. I feel this is a place that always treats its customers fairly. From the donuts and coffee in the morning to price matching in parts to excellent service. I would recommend anybody with a Honda that needs serviced go to Lithia Honda. I know my car will be cared for in the best manner. The service department is run efficiently and although they are not perfect they will make it right if they do something that is not to the customers standard. Congratulations Honda of Medford for great service. Keep up the good work. I notice and will likely get my next vehicle from this dealership as I did with my current Honda Odyssey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I don't know what you want in this space
I have always really appreciated Lithia Honda. This is the second Honda I have bought from Lithia. Everyone I encounter is top-notch. In this case I arrived at about 4:45 on a weekday for a lifetime oil change and was in and out in about 1/2 hour or less.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Airbag replacement plus lube & oil Lithia Oil Card
Staff is considerate and helpful. I bought my car, a certified used Honda and it has been an outstanding value. Great mileage frwy 33 - 35 mpg/ 22-26 city depending o n how much city vs freeway driving.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trust the service department
We own a Honda Odyssey - I think right now the sixth or seventh, that we have bought from Lithia Honda of Medford. We have never had an issue with the services rendered here and would recommend this dealership to anyone looking to buy a car or have theirs serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy Honda
Honda automobile company is in my all-time top five best companies. Honda manufactures high quality and great value vehicles with a reputation for long-life motors and high re-sale value. My recent buying experience was outstanding. My sales representative was very knowledgeable, professional and personable with high attention to matching my personal lifestyle needs to the proper vehicle. Thank you Honda for your commitment to designing high quality, long-lasting vehicles at a great value.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
Good experience.................................................................................................................................................................................................................
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Honda CRV
I appreciate the attention given to me and the issues with my old, faithful Honda CRV. Issues resolved quickly. Shuttle service a bonus, courtesy excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The day before I was to drive to the Bay Area my low tire pressure light came on for the third time in 2 weeks. I called service and Jason said he could have my car looked at as soon as I arrived. When I drove my car into the service area he met me before I was even out of my car. They found and fixed a hole in the tire very quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A good experience all around...
I bought my Honda CRZ through this dealership almost four years ago. My salesman, Brandon, was very knowledgable about the car, though it was a brand new model. Whenever I am in for an oil change, he always says hello (I always buy the "lifetime" oil change with a new vehicle). I had a full list of maintenance work done recently, an all-day job. They finished on time and under their estimate (how many dealerships do that?)... and their shuttle took me home and picked me back up promptly. They even found my sunglasses and saved them for me. I would recommend Medford Lithia Honda to anyone who would like to actually enjoy purchasing and owning a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Always a great experience!
I've taken my vehicles to Lithia for repairs, recalls and oil changes and never once been treated badly, ignored or even given an attitude by any of their staff members, even when they are overwhelmed with customers! I'll never go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
