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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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Josh Saltmarsh

He was very attentive & thorough. He made this experience great & I would go back again without hesitation. Wonderful employee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Trouble Shooting Windshield Fluid Nozzles

I always receive courteous customer service, good answers to my technical questions, and good technical service from competent technicians. Attempts to clean the windshield fluid nozzles were unsuccessful, so they will be replaced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Another great experience with Lithia Honda Medford

This is the fourth time we've purchased a car at Lithia Honda and they've never disappointed us. I won't go anyplace else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Buying a new CR-V

Your entire staff could not have been more helpful, especially Alyssa and Nic. The same held true for the personnel at Lithia Toyota even though they knew I was comparison shopping with the CR-V and the RAV-4 the final pair I was deciding between.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yvonne, So glad to hear that you had a great experience with our team! Please use us as a resource in the future if there are any needs. Thanks, Nate Mould General Sales Manager Lithia Honda of Medford

Service rating

Very pleasant staff. Long wait, but that's not their fault. I will go back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for visiting our service department! We are working to streamline our customers experience and give great service in the most timely manner possible. Thanks for your feedback!

CRV 30,000 mile service

It's always a good experience when my CRV is serviced at Lithia Honda. The employees are friendly and very communicative and the waiting facilities (I stay at the dealership while my car is serviced) are comfortable - good pastries too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Martha, Its always nice to here such positive feedback! We work hard to help make sure our customers are well taken care of! Please visit often, the coffee is on and the pastries are fresh! Nate Mould General Sales Manager Lithia Honda of Medford

Great service

I come back Every time to do my auto service and theres a good place to buy tires

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy Buying Experience!

I was somewhat uneasy when we stepped on to the Lithia lot, not knowing what my buying experience might turn out to be. Daniel received us and put me at ease. He knew how to meet me where I was and made the experience fun and easy. Daniel was VERY knowledgeable about all the functions of the different vehicles we looked at. When we decided which model to buy, he went over in great detail the options, sent videos to my email on how to use the features should I forget, and followed up a few days later to see how everything was going. Daniel was with us the entire time. He is a very genuine young man with a bright future ahead!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Quick and easy

Had a leak in my ac system, they got my part over night and it was blowin COLD by 10a! Found a nail in my tire and fixed that too! Thanks fellas!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent service and experience. Nice people .

Good experience overall. Very nice people to work with, very helpful. The lot was very clean, and people are very professional. The place could use a good coffee machine. And bottled water just like Lithia of Salem. Lithia of Salem had a very good coffee maker and spring bottled water.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.