Audi Tysons Corner

I rarely leave reviews, but this experience needs to be shared because different issues keep arising and the dealership is in full “It’ll work itself out” mode I purchased a 2025 SQ5 from this dealership in Jan 2026 and immediately ran into issues. The car was sold to me with ~4,000 miles and an active check engine light. I was reassured this was “normal” and that it would go away after a software update within a few hours—something the salesperson claimed he “sees all the time.” A week later, after the light finally disappeared, I returned just to confirm everything was fine. I was told the car was in perfect condition after being ‘checked over by the pros in under 10 minutes’. Two days later, multiple errors appeared on the dashboard, anything from interior and exterior lights, car noise, lane assist… forcing me to make another 1 hour 20 minute trip each way. This time, I was told the car needed—surprise—a software update that takes 4 hours and can only be done at the dealership. How that wasn’t addressed before the sale, or even during my follow-up visit, is beyond me, especially since the sales person was so familiar with this reoccurring problem. Now the bigger issue: over two months later, the dealership has still failed to properly complete my title and registration. My license plate is still tied to my trade-in vehicle, something that was confirmed by both the DMV as well as a State Police Officer today March 22, 2026, which exposes me to being pulled over, ticketed, AND absolutely having my car towed. Despite multiple (4) calls (none returned), their only response was to email me documents ( with literally no explanation attached to them, not a single word) and seemingly expect me to fix their mistake at the DMV—which the DMV explicitly refused, stating this is entirely the dealer’s responsibility. At this point, it’s not just poor service—it’s negligence and a complete lack of accountability. Selling a car with unresolved issues and then failing to complete basic legal paperwork ( outside of the 60 days they had to take care of that by law), while ignoring repeated attempts to resolve it, is unacceptable. Buyers beware: If you’re someone that expects things to be done right and are used to good service, simply go to another Audi dealership, but if you must go to Tyson’s make sure everything is fully resolved BEFORE you leave the lot, because once you do, getting support appears to be a challenge. This has been incredibly disappointing, pretty much from start to finish, turning what should’ve been a fun ‘new car’ experience into misery. I will not be returning, and I fully intend to share my experience as widely as possible so others are aware of the level of service they can expect.

We purchased our 3rd car in 5 years from Michael Hallahan at Audi Tysons Corner. He is always great to work with when making our car buying decision. Gives us a straight forward answer, time to test drive several different models and time to make a buying decision without feeling pressured at all. An all around pleasant experience, which isn't always the case when buying a new or used car.

Never answered my question about replacement of the internal water pump on that car, it's Achilles heel. No longer interested.

Huge shoutout to Service Advisor Luis Galarza and Service Director Jose Calvillo at Audi Tysons. I had a window regulator snap on my 2021 S5 literally on the very last day of my factory warranty. I was expecting a headache trying to get it covered on such a tight deadline, but Luis and Jose were total pros about it. They got to work, documented the failure, and handled the back-and-forth with Audi of America to make sure it was fully covered. When I received the car back, the window is perfectly aligned and the 'short drop' feature for the frameless glass works exactly like it should. It’s hard to find a service dept that actually advocates for the customer like this. If you’re in the DMV with an S5 or any B9 platform, definitely go see these guys.

Bought a CPO Q5 Sportback and am very pleased with the selection and service. The brand representative(s) were cordial, professional, and polite. This franchise being part of the Penske Group lends added credibility.

I had an excellent experience purchasing my car at Audi Tysons Corner today. The entire process was smooth, transparent, and truly enjoyable. Big thanks to Manni and Michael for their outstanding service — they were professional, knowledgeable, and incredibly helpful from start to finish. I’m very satisfied with my purchase and highly recommend this dealership!

Lots of emails: promises of prequalified finance; silence on the execution; if you dont want to sell to subprime dont promise financing on cars.com

I had an excellent experience! The Tysons team go above and beyond to ensure you find the perfect car for you at the right price. Shout out to Mike, Lesley, George, Valerie , Emilio and Sam. Thank you!!!

2025 - Do not do any service with them. I took my car in for A/C work picked it up and they told me I’m not able to drive vehicle over 10 mph due to ignition coil’s failure. I drove my car in perfectly fine now you’re telling me it’s disabled after doing a diagnostic test? The mechanic I end up taking it to to get fixed said there’s no way I would’ve been able to drive my vehicle with the current ignition coils that was on there.i think they put old parts on there trying to get me to pay for their repairs. I will never get work done there again. And the rep I worked with named Leslie is very rude. Worst experience ever. * Be careful using this dealership service *

Recently bought an Audi Q7, was a really great experience. Was a great experience working with Matthew Ryan.