Reviews
Write a reviewHinshaws Honda is awesome!
The Hinshaws Honda dealership in Auburn, WA has become my "car home". I have owned Honda vehicles for 10 years now, and have had them serviced at here, and will not take them anywhere else! I LOVE the gentlemen that work in the Service Department. They are always kind, friendly, knowledgeable, helpful, and very professional. They take care of me, my family, and my vehicle. I have appreciated the fact that I have seen familiar faces for the past 10 years..so the company must be doing something right to keep their great employees! Some of them have seen my family upgrade from a 2 door coupe, to a 4 door Sedan Pilot as my family has started to grow, and they have always had our family's best interest in mind. I love going in to the shop and picking up where we left off (they are such caring guys!). In our last vehicle purchase, I specifically wanted to seek out a Honda, not only for the quality of the car, but for the service that I know I would be getting when we bring it in at the Hinshaw's Honda dealership. Truly, the service crew has made a huge impact on my life. I love them, and hope most all of them will continue on with the company for years to come. We will continue to use Auburn Hinshaw's Honda for as long as we can. You guys have been a blessing to our family, and we thank you for the AMAZING service you always provide for us. Thank you again, and keep up the good work! =) Shine, Alyssa, Josh, and Elijah Cole
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car wouldn't start
Kenny McMillon is the best and so helpful. My car was having problems starting and Kenny got me into the service department very quickly and got the problem solved. I would highly recommend buying a car from Kenny and Hinshaw of Auburn Honda. Excellent service!!! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Experience!
I was recently in the market for a new car and found myself at Hinshaw's Honda in Auburn. I was lucky enough to be approached by Mike O'Brien and experienced nothing short of top notch customer service! Mike is friendly, understanding, and was great to work with. If you're ever in the market for a new car, head on over to Hinshaw's Honda in Auburn and ask for Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Consistently Excellent Service
I have purchased two cars from Hinshaws for which I have serviced there for the past 12 years. I always receive prompt, excellent service from the service center. Amazingly, it's always the same men. They must love their jobs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Easy Breezzzyy
Needed some service on my vehicle, Mike took great care of me, was quick and easy. Thanks Mike S.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hinshaw's Honda Dealership I'm Auburn, W
I went in for oil change. Received great recommendations. Received info about recent recall on my vehicle part. It was fixed under warranty. Very grateful with the care and concerns :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience with Kimberly Fiesta!
After driving 345,000 miles on my 2004 Honda Civic, it was time for me to replace it. I researched several cars online and communicated with several owners/dealers. I really hate buying vehicles. I've almost always had bad experiences in the past so my opinion of salespeople is very tainted. Enter Kimberly Fiesta of Hinshaw's Honda in Auburn. I warned Kimberly right away I that I was a difficult customer and shared my experiences with her. She told me she was up to the challenge and was determined to sell me a vehicle at a price I was happy with. Kimberly turned out to be very hard working and HONEST in our dealings. I walked away happy and feeling good about how she went about representing me with the dealership. If you're looking for a new or used car, I happily recommend Hinshaw's Honda, and in particular, Kimberly Fiesta!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
always great service and a smile at the counter when i work with Nam. i love seeing all his photos while i wait as he gets me taken care of!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought second new car from here
Bought our second new car from here. Patrick gave use a great deal would recommend buying from here, this dealership is a lot honest vs other Honda dealerships in the area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I received great service working with Bob. He was very attentive and explained everything that needed to be done to my car and why. I really appreciated his helpfulness. I will definitely be coming back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
