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Hinshaw's Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (341 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (341 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Hinshaws Honda is awesome!

The Hinshaws Honda dealership in Auburn, WA has become my "car home". I have owned Honda vehicles for 10 years now, and have had them serviced at here, and will not take them anywhere else! I LOVE the gentlemen that work in the Service Department. They are always kind, friendly, knowledgeable, helpful, and very professional. They take care of me, my family, and my vehicle. I have appreciated the fact that I have seen familiar faces for the past 10 years..so the company must be doing something right to keep their great employees! Some of them have seen my family upgrade from a 2 door coupe, to a 4 door Sedan Pilot as my family has started to grow, and they have always had our family's best interest in mind. I love going in to the shop and picking up where we left off (they are such caring guys!). In our last vehicle purchase, I specifically wanted to seek out a Honda, not only for the quality of the car, but for the service that I know I would be getting when we bring it in at the Hinshaw's Honda dealership. Truly, the service crew has made a huge impact on my life. I love them, and hope most all of them will continue on with the company for years to come. We will continue to use Auburn Hinshaw's Honda for as long as we can. You guys have been a blessing to our family, and we thank you for the AMAZING service you always provide for us. Thank you again, and keep up the good work! =) Shine, Alyssa, Josh, and Elijah Cole

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Car wouldn't start

Kenny McMillon is the best and so helpful. My car was having problems starting and Kenny got me into the service department very quickly and got the problem solved. I would highly recommend buying a car from Kenny and Hinshaw of Auburn Honda. Excellent service!!! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Experience!

I was recently in the market for a new car and found myself at Hinshaw's Honda in Auburn. I was lucky enough to be approached by Mike O'Brien and experienced nothing short of top notch customer service! Mike is friendly, understanding, and was great to work with. If you're ever in the market for a new car, head on over to Hinshaw's Honda in Auburn and ask for Mike!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Consistently Excellent Service

I have purchased two cars from Hinshaws for which I have serviced there for the past 12 years. I always receive prompt, excellent service from the service center. Amazingly, it's always the same men. They must love their jobs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy Breezzzyy

Needed some service on my vehicle, Mike took great care of me, was quick and easy. Thanks Mike S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hinshaw's Honda Dealership I'm Auburn, W

I went in for oil change. Received great recommendations. Received info about recent recall on my vehicle part. It was fixed under warranty. Very grateful with the care and concerns :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience with Kimberly Fiesta!

After driving 345,000 miles on my 2004 Honda Civic, it was time for me to replace it. I researched several cars online and communicated with several owners/dealers. I really hate buying vehicles. I've almost always had bad experiences in the past so my opinion of salespeople is very tainted. Enter Kimberly Fiesta of Hinshaw's Honda in Auburn. I warned Kimberly right away I that I was a difficult customer and shared my experiences with her. She told me she was up to the challenge and was determined to sell me a vehicle at a price I was happy with. Kimberly turned out to be very hard working and HONEST in our dealings. I walked away happy and feeling good about how she went about representing me with the dealership. If you're looking for a new or used car, I happily recommend Hinshaw's Honda, and in particular, Kimberly Fiesta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

always great service and a smile at the counter when i work with Nam. i love seeing all his photos while i wait as he gets me taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Bought second new car from here

Bought our second new car from here. Patrick gave use a great deal would recommend buying from here, this dealership is a lot honest vs other Honda dealerships in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I received great service working with Bob. He was very attentive and explained everything that needed to be done to my car and why. I really appreciated his helpfulness. I will definitely be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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