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Lexus of Seattle

(602 reviews)
Visit Lexus of Seattle
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (866) 984-3817 (866) 984-3817
Used (877) 349-7309 (877) 349-7309
Service (888) 261-3793 (888) 261-3793

Reviews

(602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Seattle from DealerRater.

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Fantastic service

Went to Lexus of Seattle in Lynnwood to take my parents car in for service, while waiting I ended up looking at cars and met Roger. He gave fantastic service that was no pressure but full of information. He helped me find a car that met all my needs plus more. Definitely will continue all my car needs dealing with Roger at Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service!

Roger and Mirza are very friendly and responsive. They provided a great auto buying service! They also followed up frequently with me after I brought the car. We definitely recommend to work with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Pleasant Buying Experience

Roger made the buying experience easy. He showed us the many options related to what we were looking for and answered all questions. There was absolutely no pressure. The finance person we dealt with also took us through the paper work process with ease. This is the third Lexus we have purchased from Lexus of Seattle. We would definitely recommend them. The service we have had over the years has also been exemplary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

5 stars!

Roger was very helpful, knowledgeable, and real with us. He made buying a used car a painless process, we are very very happy with our experience! We highly recommend Roger and Lexus of Seattle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Had exactly what I have been looking for.

Took my parents car in for service and ended up looking at cars for myself while waiting. Roger was a fantastic salesman to work with. He showed me the perfect car that met all my needs plus more. He definitely went out of his way to make buying a car seamless! Thank you again Roger for your amazing service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service @Lexus of Seattle

The sales guys are very responsive and friendly. Rogers and Mizar, thank you for providing a great auto buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lack of service

Live chatted with dealer to get photos of a vehicle. Was told they'd send photos. It's been several days with no response. Not to impressive.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Went out of their way to be perfect!

We purchased an 2016 RX450h with panoramic sunroof in April. We also purchased roof racks, because we kayak a LOT. Because it was a new body style, no one knew that roof racks could not be installed on a panoramic sunroof. The Lexus of Seattle has EXCELLENT staff: every single person we worked with. They ordered a custom new vehicle (with a standard sunroof instead) from Japan, and had it rushed to us in just 2 months. No expense on our part at all. We have NEVER had such a positive experience in any car dealership, and I have owned MORE than my share of vehicles over the years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They went out of their way to be perfect!

We purchased an 2016 RX450h with panoramic sunroof in April. We also purchased roof racks, because we kayak a LOT. Because it was a new body style, no one knew that roof racks could not be installed on a panoramic sunroof. The Lexus of Seattle has EXCELLENT staff: every single person we worked with. They ordered a custom new vehicle (with a standard sunroof instead) from Japan, and had it rushed to us in just 2 months. No expense on our part at all. We have NEVER had such a positive experience in any car dealership, and I have owned MORE than my share of vehicles over the years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Refreshingly enjoyable experience!

I was pleasantly surprised at how quick and streamlined the entire process was! After mentioning that I was going to look for a new car, my coworker informed me about his friends experience that left him feeling violated after an all day affair (at another dealership). I was nervous heading in but instantly felt special and important. I just can't believe how easy it was. Such a professional, friendly, and enjoyable process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.