Reviews
Great service!
When I was looking for a car, Kirby showed me different cars and option. I knew what kind of car I want, so I described for him and he found the car I wanted it. He was very patient and kind.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent experience at Lexus of Seattle
Tamir was the sales representative and Jennifer helped me with financing. Igor introduced the technologies to me. The whole process went smoothly without any problem. The explanation of the functions and transaction details are very clear and they are able to answer all my questions. Really great experience there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lexus purchase
We purchased a new Car from Lexus of Seattle. The experience was positive and low pressure throughout. Emir Bucan explained features of the car as well as taking the car for a test drive. Very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Sales Experience!
Gave us plenty of space, no pressure, prompt arrangement of two test drives and very responsive staff, together with great coffee! Sales staff were all very well informed, and the finance side was the fastest I have experienced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT SALESMAN
When looking for a new car the salesman went to great length to find what I was looking for. And what he did to find a car the car I wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Jim for your great review. I'm glad to hear you enjoyed working with Kirby Warren and that he helped you find exactly what you were looking for. Congratulation on your new Lexus and don't forget you 1k, 5k and 10k services are on us! We look forward to seeing you soon. Sincerely, Brad Castonguay President & General Manager Lexus of Seattle
Really Positive Experience
Kirby is a great guy to deal with. I'd buy again and definitely recommend him and this dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Roger for your great review. I'm glad to hear you enjoyed working with Kirby. Congratulations on your new car and welcome to the Lexus of Seattle family! Sincerely, Brad Castonguay President & General Manager Lexus of Seattle
Lexus 2016
Seattle Lexus sold me a car for a very fair price. Also the salesman emir bugan took time to explain all the details of the car. I would highly reccomend this Dealership. I am very satisfied with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My dream car
We worked with Buz Fairchild to purchase my dream car, a Lexus RX 450h. Buz was exceptional - informative and helpful without being overbearing. Needless to say, the car is brilliant and I'm a very happy first-time Lexus owner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you M. Wright for your great review. I'm happy to hear you enjoyed working with Buz. Congratulations on your new Lexus. We look forward to seeing you for your complimentary 5 and 10k serving's. Sincerely, Brad Castonguay President & General Manager Lexus of Seattle
They got it right or made it right
When our used ES wouldn't start the second day of our ownership, we called, they said come on down, we did and they put in a new battery while we waited (on a Saturday). Hard to get better than that! Lexusfan
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Lexusfan for your great review. I'm happy to hear our service department took care of you and I apologize for the issue you had with the ES you just purchased. I'm glad we handled the problem for you and we look forward to seeing you next time you're in. Sincerely, Brad Castonguay President & General Manager Lexus of Seattle 425-921-4100
Service department is the best,lead by Kevin .
Nothing but high marks from me!I have been working with Kevin for over 5 years and his follow-through is superb.If you need service on your Lexus,this is the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair