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Lexus of Seattle

(602 reviews)
Visit Lexus of Seattle
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (866) 984-3817 (866) 984-3817
Used (877) 349-7309 (877) 349-7309
Service (888) 261-3793 (888) 261-3793

Reviews

(602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Seattle from DealerRater.

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Excellent sales person

Buzz Fairchild was very informative, friendly and did a great job helping me purchase my Lexus NX200T.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kathryn for your great review. Congratulations on your new NX 200t and don't forget about your complimentary 1, 5, and 10k servicing's. Sincerely, Brad Castonguay President & General Manager Lexus of Seattle

Lexus of Seattle

Wayne Yonker was professional, easy gone, non-pushy and kind. We would recommend him. Kelli and Henrik Nielsen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Nielsen family for your great review. I'm happy to hear you enjoyed your experience with Wayne. Congratulations on your new Lexus and welcome to the Lexus of Seattle family. Don't forget about your complimentary 5k and 10k servicing. Sincerely, Brad Castonguay President & General Manager Lexus of Seattle 425-921-4100

Professional!

After looking at other brands, took a Lexus GX460 for a test drive and was sold! It was the most comfortable SUV I had driven. Dealership was very professional. Everyone was friendly and made sure our experience was enjoyable. Emir Bucan treated us with respect and was very knowledgeable about the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

The best car buying experience ever

If you are in the market for a Lexus, you will not be disappointed with the customer service at Lexus of Seattle. We live approximately 100 miles from the dealership. They personally delivered our new 2016 to our home. Wow.. Our sales associate, Travis was so pleasant, not aggressive at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Sandra for your great review. I'm glad to hear you enjoyed working with Travis and that we were able to deliver the vehicle to your house. Congratulations on your new Lexus and don't forget about your complimentary 5k and 10k servicing. Welcome to the Lexus of Seattle family! Sincerely, Brad Castonguay President & General Manager Lexus of Seattle 425-921-4100

Lexus of Seattle looks after their customers

Lexus of Seattle are caring, thoughtful, knowledgeable and experienced. At any one time we had multiple people offering to assist in any way they can. Pauline treated us beautifully and efficiently. Couldn't fault the experience. Thank you, we love our CT 200h.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Belinda for your great review. I'm happy to hear that you enjoyed your experience with us and Pauline. Congratulations on your new CT 200h! We look forward to seeing you for your complimentary 5 and 10k servicing's. Welcome to the Lexus of Seattle family. Sincerely, Brad Castonguay President & General Manager Lexus of Seattle 425-921-4100

Great customer service,a small nice clean facility

Its easy to make a deal with Polite staffs and very professional Quick sale process Will come back for next car purchase and I definitely would recommend to friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Khanh for your great review and congratulations on your new Lexus. We look forward to seeing you for your complimentary 5 and 10k servicing's! Sincerely, Brad Castonguay President & General Manager Lexus of Seattle 425-921-4100

Good buying experience,

First time Lexus buyer. Special thanks to Wayne, Patrick, Toni & Fetcha (the suited dude, the ultimate authority on the price :-). Overall a pleasant buying experience. No pressure selling. i literally went for 3 test drives.....and they were all happy about it. During the final negotiations phase, at one point one of the guys seems to be little frustrated with us for not making the decision but all in all HE IS THE BEST SALESPERSON OUT THERE took care of all our needs. Overall i would give A++ buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Mudit KP for your great review. I'm glad our sales team and delivery specialist helped you with all your needs and that you had a great experience with us. Congratulations on your new Lexus and welcome to the Lexus of Seattle family. We look forward to seeing you for your complimentary 1k, 5k, and 10k servicing's. Sincerely, Brad Castonguay President & General Manager Lexus of Seattle 425-921-4100

excellent knowledge and service

I was in the market for a new Lexus. I have owned Lexus, BMW and Audi in the past. The Lexus is what I wanted again. Lexus of Seattle and Tamir in particular are very knowledgeable.. it was a pleasurable purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The Best Car experience I have ever had.

I was really dreading buying a new car. We have had many pushy sells people or a pushy loan person at the dealership. This time we visited BMW, Mercedes, Acura, then again to BMW. Then our good friend said that Lexus' rates the highest among all cars for many reasons. I hate long reviews so let me sum it up in a few words .....in overall, customer service, buying process and facilities the rating is excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Paula for your great review. I'm extremely happy to hear that after comparing multiple brands you decided to go with Lexus. Congratulations on your new Lexus and welcome to the Lexus of Seattle family. We look forward to seeing you for your complimentary 5 and 10k routine servicing.

Very Professional

Lexus of Seattle was our starting point, it became our final purchase dealer as we came back to buy our car after a long day of dealership hopping around the North sound. Dan Edland was who we dealt with and from him to the finance manager, the professionalism from everyone was so great. We came just before closing and stayed very late that evening finalizing everything and everyone held such high professionalism despite a very busy and late evening with other customers besides us. We really appreciated Dan's understanding of what we wanted and saving us a lot of frustration in the back and forth of negotiating. We will refer him to anyone we know looking for a car. Thank you, Dan for your knowledge and professionalism.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.