Reviews
Incredible, caring people
Northwest Honda is the place to go. My mom, sister and now I have all bought our cars here. I recently bought my Honda Civic here and I love it. It was everything I was looking for and more. Manjot (Manj) had the car already picked out for me when I arrived. (I had spoke with him previously before coming in for what I was looking for). He was patient and let me explore all the cars and test drive more, but I came back to the one he handpicked for me and it has been great. He was very relaxed and not pushy, and answered questions I had or found me the answer. Even Camille helped me find the best loan and explained everything before I signed and really took the time to answer my questions with no judgement. Wish I lived closer so I could have her serviced at this specific dealer. The people here are great and make buying a car fun and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Bethany!
Thanks to Bethany and the team at Northwest Honda my car buying experience was pleasant and stress free. They were the best to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Honest, enjoyable car buying experience
Bethany and her team at NW Honda in Bellingham absolutely rocked. They were professional, efficient, and thoughtful throughout the process. We were looking for a place that shared the goal of win-win, with both parties feeling great about the transaction, and Bethany and her team did just that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service!
Great sales person. Friendly people very helpful. Worked out the whole thing online and it went great. Very honest and up front. Should not have had to wait an hour meet with financial person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Best Care for my Honda
I always feel secure in bringing my Element in for an oil change, knowing that your staff is also watching out for any potential issues before they become problematic. The price is great--and the car wash coupon is an extra benefit!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fluids change
I feel the labor cost was extremely high for changing fluids. This kind of routine stuff should have a labor cost of about half of what it was . $700 + for changing fluids
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Professional Experience
I had a professional experience through out my recent purchase at NW Honda. From the start they listened to all of my requests for what I was looking for in my next vehicle and found the right match for me. They were fair, honest and open during the negotiations. I was given as much time as I needed to make my decision without being rushed through the process. Staff members made sure all my questions were answered before I left and the information I needed to know was explained thoroughly. At no time did I feel rushed. READ LESS
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful, honest, and home-grown.
After trying a few other dealerships and not finding the right fit for my fiancé and I we decided to check out Northwest Honda. They have a good selection of moderately priced vehicles and once we found a few we really wanted to compare we found the staff to be professional and extremely helpful. We didn't feel like a just customers, they treated us with all the respect and care that Bellingham is known for. Needless to say, we highly recommend Northwest Honda to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing!
Amazing place if your looking for a new or used vehicle. As a first time buyer, I didn't know what to expect but the service was just amazing. Morocco helped me out with a used 2015 Honda Accord, making the whole process easier than I can ever imagine, from test driving to taking my personal brand new car home. He knows what he is doing and makes it a very comfortable experience. I would definitely recommend sending anyone to him and to Northwest Honda in general. Thank you again Morocco and to everyone in the process to make this happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Professional
It's usually a specific car that leads me to where I'm making my purchase and I'm happy it was NW honda. They were professional, courteous, and efficient. Thank you John V., John C., and Camille.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
