Blade Chevrolet

Easy to work with. Made the buying experience as pleasurable as possible. The staff worked with me and my situation.

Found a car online, so we try to find out if we need to make plans the next day to come see it but they couldn't get back to us within 3 hours if we were approved but then the next day they tell us. We applied at the dealership yes but they didn't tell us that it would be a hard hit on your credit 6 times which then led me to not be eligible for my house because i had to many inquires! I want someone to contact me on this ASAP!

We had a great experience at Blade. Serjio and Juan were fun to work with. This is our second purchase and both times were fantastic

I traded in a 1LE 2SS Camaro that was in beautiful shape, for a 2018 CTS V the car was in OK shape however the tires were Horrible ( weather checked sidewalls, and the oil filterwas hand tight which leaked all over my shop the first night, they did the service) and it wasn't even detailed the owner's son was driving the car. Blade sent me down the road on unsafe tires, which blew my mind but the ctsv was the exact car I wanted, carbon fiber package, color, etc. so I took the deal knowing the exact car was hard to find. Kevin (my salesman) was great to deal with however above him the sales manager was quite disappointing. They had room in my trade to put tires under the cadillac and make a lifelong customer, however at this point I wouldn't buy a candy bar from them going forward.

This place was a great experience! The people there were super friendly. I’ve been to a few different dealers over the last year or two and this was by far the best one. I mostly dealt with Phil Q and he was awesome! I’ve already shared his business card with coworkers. They know the issues I’ve dealt with at other dealers and I highly recommended Blade Chevrolet!

Brett was very knowledgeable and answered questions we didn?t even know we had.

We are so glad we chose Blade Chevrolet! Kevin is great and was so helpful through the whole process.

Took my Mercedes in for a trade, as I was driving to the dealer I felt a few hiccups in the car. I had the transmission serviced at a local, non-Mercedes, repair shop. After I arrived at Blade the car's transmission went toast. After calling around, I found out that Mercedes have to be serviced just right, or the transmission is shot. To replace the transmission takes an act of congress and about 10k. Needless to say, I wasn't happy. Blade made me a fair deal and I took far less on my trade in than I had hoped for. Got a nice Nissan Rogue. Now here's the kicker...several months after getting the Rogue I'm driving along and get a phone call on my cell...it says Blade Chevrolet. I didn't answer at the time, but the voicemail said it was from the manager and they wanted me to give them a call back...so I did. The manger basically says, "You remember your Mercedes you traded in...well after going around with it and finally getting to the bottom of the problem, it wasn't as bad as it initially appeared. We're going to send you a refund for $5200." I have to admit, I was stunned. One week later my check for $5200 showed up in the mail. If Blade has what I'm looking for, I'll be going back there for my next car purchase.

In March of this year, I took my 2021 Chevy Silverado; which I bought brand new from Blade Chevrolet in July of 2021, in for warranty repair; as the paint was chipping on the driver's side rocker panel. This was after they fixed the dent in the roof and repainted the roof b/c it was reportedly damaged during transport at the time of delivery of the vehicle, for which they offered me nothing to make up for the depreciation in vehicle value that this would do to the truck the minute they painted it. Wish I would have taken more time and told them to keep it. Upon picking up my vehicle from the blade repair shop for the rocker panel paint fix, I noticed there were blotches on my passenger side door handles, passenger side rear quarter panel, and the upper part of my tailgate. I pointed it out to the shop personnel and advised that it appeared to me that during their work they got something on my truck. They initially claimed it must have been there when I dropped it off for service and they'd be willing to split the cost of what it took to remove it. I assured them it was not and that I'd be making a complaint. They advised me that they would take it in and attempt to remove it that day. I waited for 1-2hrs and was told it came off, I returned to my truck, and drove off. I recently washed my truck and noticed in the NW sunlight the blotches are still there. It must have been the lighting that made it appear initially that the blotches were removed by the dealer. Very unhappy with the fact I paid a large amount of cash for this vehicle only to receive poor service and someone questioning my integrity.

The service we received was exceptional, courteous, simply a pleasant experience. I was concerned about buying a used truck but I eventually felt comfortable after our questions were answered with patience and validation of our concerns.