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West Hills Honda

(1,627 reviews)
2025 state dealer award
View 8 awards
2025 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,627 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Hills Honda from DealerRater.

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Great customer service. Mr. Esguera is very respectful...

Great customer service. Mr. Esguera is very respectful and understands what the customer really need. We are very satisfied with the experience we had with Westhill Honda and for the service of Mr. Esguera and to Mr. Daniel with Finance. Thank you.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The West Hills Honda Team goes above and beyond.

As a long standing fan of the West Hills auto group I have enjoyed many excellent car purchase experiences over the years. I was was most pleased with the way in which my wife and I were treated by the team at West Hills Honda. Maggie quickly and fairly assessed the value of our trade and connected us with a professional sales associate. Zachery Re impressed us with his extensive detailed knowledge of the various car models. Zach answered each question with a high level of detail which made the shopping experience excellent and selection of a vehicle easy. When going over the high tech features of the car, his explanations were clear which led to our deep understanding of the technologies. With David Brannon handling the finance piece, we were well informed about our transaction, never pressured, and left with a detailed understanding of our purchase. The team did a great job and we are very much enjoying our new Accord. Thanks to all for your outstanding, service, care, and purchase experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very knowledgeable and accommodating, thank you Mike!!...

Very knowledgeable and accommodating, thank you Mike!! Excellent customer service. Friendly. Efficient. Made the process as smoothly as possible. Always making sure we were doing ok etc. thank you again.😌

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

A Fantastic place to buy a vehicleFantastic people all...

A Fantastic place to buy a vehicle Fantastic people all around Great vibe to be around Great customer service Happy nice people Very organized Very considerate

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We hope to see you again!

I had the pleasure of purchasing a Honda today from...

I had the pleasure of purchasing a Honda today from Steven Pavlik. Steven was professional knowledgeable and extremely friendly in helping me & he went Above and Beyond in helping me complete the deal! Thank you so much Stephen!!! Steven Pavlik is truly an asset to West Hills Honda and I will be sure to come back when I'm ready to purchase my next car thanks to Steven!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the new vehicle! We are glad to hear that you are happy with your car buying experience!

Fantastic experience with Mike Columbus

Mike Columbus is a seasoned veteran of auto sales and sets a standard of chivalry and honesty that other auto salespeople can learn from. A true pleasure to be his customer for my recent car purchase and I now consider him a friend I would recommend to my family without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service, Zachary awesome dealer made it easy and...

Great service, Zachary awesome dealer made it easy and quick to get the car I was looking for. All negotiations were done prior to my arrival all I had to do is knockout paper work and drive off. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing review! We appreciate the feedback! Congratulations on your new vehicle!

Scott and Max were an amazing team. They helped me find a...

Scott and Max were an amazing team. They helped me find a car that I loved as well as fit my price range. Thank you both! Keep up the great work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for the amazing review!

Ronald Esguera is very approachable and knowledgeable. I...

Ronald Esguera is very approachable and knowledgeable. I like how he analyzes things and persistency. He is good when it comes to offering options and guiding the client to choose the best!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Jake, thank you for the amazing review! Congratulations on the new vehicle!

Stress free car buying.

I used the "Costco Auto Program". This was the most stress-free car buying experience I have ever had. "West Hills Honda" salesperson Chelsee Stern was very knowledgeable and easy to talk to. We did not have to haggle about the price at all. She did not push options I did not want. The sales price West Hills Honda gave me was thousands less than what I expected it to be.....even with the discounts. It was a stress free/feel good car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Steven, for the amazing review! We are glad you had a good car buying experience with us!