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Toyota of Tacoma

(1,298 reviews)

Reviews

(1,298 reviews)

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Chuck was Great!

Our salesperson, Chuck Milligan was amazing. I emailed Internet Sales and he responded right away w loads of information about the RAV4 we were inquiring about. We then texted back and forth until I arrived at the dealership. Once there, he was positive, fun and attentive. He made buying a vehicle not has brutal as we all know it can be. I had questions days after my purchase and he responded quickly and answered all of my questions. I am very happy w my purchase and w Chuck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We are so thrilled to hear that Chuck took such great care of you! Congratulations on your new vehicle and welcome to the Larson family!

Great service and very friendly staff

They got me what I wanted regardless of the complications. I left a happy customer and I?m so happy with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words, Brenda! We will pass them along to the team. Congratulations on your new car welcome to the Larson Family!

Great service

They acknowledged me promptly treated me well and did great service on my car. What more could you ask for?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team

No nonsense service

No nonsense service and an honest assessment and and and and and and and and and and and and and and

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great job, clean facilities and work done timely

Appointment was on schedule, work completed, auto was washed. Everything was as we expected and you even provided a free cup of coffee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind words, Gary! We do our best every day to exceed expectations! We will share your kind words with our team! We look forward to seeing you in the future!

Great service and great reps.

It was great!! The rep I dealt with was kind and knowledable, the price was correct and the vehicle was completed at time I was told. Great job!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the kind words, Carl! We do our best every day to exceed expectations! We will share your kind words with our team! We look forward to seeing you in the future!

Excellent supportive service

Everyone was friendly and helpful. Chris, Trevor, and Jake particularly listened to my questions, interests, and needs. Their help made it possible for me to find the car and complete the purchase I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words, Sue! We do our best every day to exceed expectations! We will share your kind words with the team! We look forward to seeing you in the future!

Buying my next Toyota here again.

Best experience ever when purchase a vehicle. Great sales person (Aaron Clay). In and out the door in 4 hours or so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the kind words, Jhoel! We will pass them along to Aaron and the whole team. Congratulations on your new car! Welcome to the Larson Family.

Great service

Gaudie was very pleasant and helpful. I appreciated how he kept in contact with me by text for status on my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Pam, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Gaudie has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!

Pleasant buying experience

Chuck Milligan worked with us all the way through what is normally a painful process. Because he didn't put on a "full court press" to sell us an automobile, was refreshing and why we stayed with him from the beginning. We had several other salespeople from other dealers who tried to attract us into buying from them but it was Chuck's friendly style that we felt comfortable working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Norman! We truly appreciated the opportunity to earn your business. We want to welcome you to the Larson Family.