Reviews
Great service, fast and efficient
Great service from knowledgeable employees, fast and efficient. Gaudie went above and beyond. I felt completely satisfied with my repair and the dealership was highly reliable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Muang, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Gaudie has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Understanding service
I had to return the car I bought. The staff was courteous and kind and was genuinely concerned for my situation.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mary, we appreciate you for letting others know about your experience at Larson Toyota Sales. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as fast, friendly and professional service to our guests. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
friendly
the Sales person Eric was friendly good experience. The sales process was made easy, from beginning to end. My son is happy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Donald! We will pass them along to Eric and the whole team. Congratulations on your new car! Welcome to the Larson Family.
Buying experience
Knowledgeable, prompt, friendly service. The buying process was efficient and not adversarial. I have already recommended the sales person who helped me with my transaction by providing his card to a colleague.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen, we appreciate you for letting others know about your experience at Larson Toyota Sales. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as fast, friendly and professional service to our guests. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Service Dept.
Easy appointment setting, easy check in and fast service. Employees were nice and accommodating. Waiting area was clean and comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team
Great experience!
I had been to a different dealership and felt like they were doing me such a big favor by selling me a car. I didn't understand a lot of what they told me. Several times I said I wish my brother was here because I don't understand. He replied that he was my brother and would get me the best deal. I walked away. Next I sent Greg Leaper an email detailing the make, year and my budget. I was contacted and I came in. Greg and Matt immediately put me at ease, walked me through the process, educated me about the car, and best of all I left with the car I wanted and the budget I gave them. I can't tell you how much I appreciate the customer service I received. I have already recommend this location. I also was telling another lady at work about my great experience and she had purchased a car 2 years ago from this dealership and had experienced of being treated well, fair and received a great car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julie, we appreciate you for letting others know about your experience at Larson Toyota Sales. It is our commitment to ensure quality customer care by providing clean and comfortable facilities as well as fast, friendly and professional service to our guests. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Great experience!
How refreshing to receive premium customer service! No pressure! I got just what I wanted and within the budget I gave them. I would recommend stopping by and ask for Greg Leaper or Matt.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
service
prompt except for finance discussion. Salesperson was good. Waiting area ok but needing frequent cleaning - popcorn issue. Water fountain inop.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you for taking the time to tell us about your visit. We are so sorry to hear that we did not meet your expectations. Your comments and concerns are important to us and a member of our customer care team would like to speak with you and hear about your visit with us so we can correct and better ourselves! You can reach them at 253-671-6405 or you can email them at any time at customerservice@looklarson.com . Thank you again and we hope to hear from you soon
Great Service
Friendly environment and great hospitality and wonderful service. Fixed my car in a timely manner and even included a car wash free of charge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team
great service
quick and easy. really appreciate you fixed your online appointment service. parts guy went out of his way to help me find the correct product
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Toyota Team