Reviews
Larson Toyota of Tacoma, Great Service
the level of personal timely service from Lindsay and Jim. She was willing to come to work for my appt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words, Arnold! We do our best every day to exceed expectations! We will share your kind words with our team! We look forward to seeing you in the future!
Great service
Friendly fast service everytime i go. I never try and sell me on stuff i dont need and do only what I originally went in for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Micheal, thank you very much for taking the time to share your service experiences! It is wonderful to hear that team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great Service Advisor Gennifer
It was the first time I worked with Gennifer. What a breath of fresh air compared with previous Service Advisor! I will request her from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Gennifer took such great care of you.
Loved working with Larson to get my Rav4 Hybrid
The sales people were informative, friendly, and worked hard to find me the car that I wanted at a reasonable price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is great to read such wonderful comments about your recent experience with us, Carrie! We truly appreciated the opportunity to earn your business. We want to welcome you to the Larson Family.
VERY NICE
TREATED GREAT AND SERVICE ALSO GREAT. IN MAY 71 YEARS OF LIFE THIS HAS BEEN ONE OF THE BEST EXPERIENCES THAT I HAVE HAD!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, Karen! We do our best every day to exceed expectations! We will share your kind words with our team! We look forward to seeing you in the future!
Great service
Sales person was not pushy and was very informative, answering all our questions. This is our second purchase from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, Marilyn! We do our best every day to exceed expectations! We will share your kind words with sales team! We look forward to seeing you in the future!
Service
The staff was professional, courteous and very helpful.I was informed about all that was wrong with my vehicle and could then decide if I wanted them to repair the failed inspection items,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you.
Great Dealership
Friendly staff, excellent communication via text messaging, only thing is I wish the cars would be washed and vacuumed with service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We truly appreciated the opportunity to earn your business. We look forward to seeing you in the future!
Good facilities nd very clean
On time and pleasant people to deal with. So far, they have treated me fairly. Would consider them again when I update my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Family
Dropped off car called promply when done
No problem getting me in for a safety recall for airbag. It took only 2 hours just what they told how long it would take.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!