Reviews
Avalon
Robin and her team are spot on when comes to maintenance and caring of the patrons vehicle. The Team will let you known any maintenance needed your attention, also any maintenance needed later on the calendar years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Robin has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great service
Great service! I was a walk in. They took my highlander in no problem. It was finished in less than an hour and I was on my way!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great attitude and service
Love the curbside chech-in. Mary Purtee was WONDERFUL! Professional, courteous, friendly but not condescending like a lot of males are when it comes to cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Mary has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great service
My last experience at Larson Toyota Tacoma Service was fast and friendly. I think it was the quickest visit yet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael Anthony, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Great waiting room friendly staff
Timely, friendly, kept me updated on the status of my vehicle servicing. Also the large and open waiting room is terrific.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Zaal, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Quick, friendly and informative
Quick, clear information was passed on to me about what was wrong with my car and what needed to be done to fix it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Roxanne, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
Stay Away!
Stay away from Larson Tacoma. They will not tell me if blended oil was used in my oil change. The invoice just has part numbers. I have been a customer of Larson since 2006. Recent changes to customer service have created a poor experience at Larson. Stay away--I will not go back there.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so sorry to hear about your experience and we would like to hear more about it! A member of our customer care team would like to speak with you so we can better our customer service! You can reach them at 253-671-6405 or by email at customerservice@looklarson.com. Thank you and we hope to hear from you soon
Excellent Service 100% of the Time
The staff is always so kind, helpful, and generally seem like they enjoy their job. It is always a pleasure to get my car fixed at Toyota Larson Tacoma.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacquline, thank you very much for taking the time to share your service experiences! It is wonderful to hear that our team has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!
2017 Highlander
I like the salesman Jason was great very knowledgeable the experience was very quick. Dealership was clean and they have great popcorn.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, Douglas! We do our best every day to exceed expectations! We will share your kind words with Jason! We look forward to seeing you in the future!
Prompt Service
Very prompt in their replies to my inquiries. We were able to get in quickly and drive all the makes we were interested in. Purchase finished within 3 hours of arrival.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Russell! We will pass them along to the whole team. Congratulations on your new car! Welcome to the Larson Family.