Reviews
Excellent customer service.
Excellent customer service. Mr. Mike is very knowledgeable about the business process and the mechanics are awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We're glad Mike and our team provided excellent service. We appreciate you choosing us. Best Wishes, INFINITI Of Orland Park
Mike is very knowledgeable and very pleasant to deal
Mike is very knowledgeable and very pleasant to deal with. He is always willing to address any concerns or questions I may have.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We’re glad Mike’s knowledge and helpfulness made your experience positive. He’ll be happy to hear your kind words! Best Wishes, INFINITI Of Orland Park
Service and the representative are always providing
Service and the representative are always providing outstanding services and always set my mind at ease.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear our team consistently provides outstanding service and peace of mind. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
I really appreciate how clean and pleasant the
I really appreciate how clean and pleasant the environment is. The staff is very friendly and helpful. It's just always a good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re glad you enjoy our clean, welcoming environment and friendly, helpful staff. We look forward to seeing you again soon! Best Wishes, INFINITI Of Orland Park
Professional and to the point.
Professional and to the point. I appreciate them keeping me in the loop with recommendations
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad our team could provide professional service and keep you informed throughout. We appreciate your business! Best Wishes, INFINITI Of Orland Park
Excellent customer service!
Excellent customer service! I won’t be going anywhere else as long as i have Infiniti
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear you’re happy with our service and look forward to continuing to take care of you and your Infiniti. Best Wishes, INFINITI Of Orland Park
The staff was welcoming, friendly, knowledgeable, and
The staff was welcoming, friendly, knowledgeable, and helpful. They made me and my husband very comfortable with our purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing! We’re thrilled to hear our team made you and your husband feel comfortable and supported during your purchase. We appreciate your business! Best Wishes, INFINITI Of Orland Park
Poor customer service, very pushy sales team.
Poor customer service, very pushy sales team. They didn’t answer my questions and spoke over me as if I wasn’t talking. The only reason I bought here was I liked the vehicle and didn’t have the time to shop around.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We’re very sorry to hear about your experience. The way you were made to feel is not the standard of service we aim to provide, and we truly appreciate you bringing this to our attention. Please don’t hesitate to reach out so we can address your concerns directly and ensure your future experiences are much more positive. 708-403-4700, Executive Manager Tony Paramo. Best Wishes, INFINITI Of Orland Park
Service was punctual and transparent.
Service was punctual and transparent. They did a good job of diagnosing a “transient “ problem. Getting a car was is always a nice touch, too.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad our team provided timely, transparent service and helped diagnose the issue. We’re also happy you enjoyed the convenience of a loaner car. We appreciate your trust and look forward to serving you again! Best Wishes, INFINITI Of Orland Park
Latoya was wonderful and kept me informed.
Latoya was wonderful and kept me informed. She went the extra mile by explaining everything and was very patient. Latoya was pleasant and understanding. I have never had a bad experience with Orland. Everyone is friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled Latoya made your experience so positive and that our team continues to provide friendly, helpful service. Best Wishes, INFINITI Of Orland Park