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Larry H. Miller Downtown Honda Spokane

(1,115 reviews)

Reviews

(1,115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil Change

Oil change was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Todd, thank you for your review. I am glad that we could efficiently service you vehicle. Bob White, General Manager.

Thank u to Jim

Jim explain very well Thank u

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review! I am so glad that we could make your experience here great. Bob White, General Manager.

LOF

I had a appointment and they were ready with all the information so check in went very fast. The service was completed as requested and they actually finished ahead of schedule!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review! I am glad that we could service your vehicle quickly. Bob White, General Manager.

Car Purchase

Quick and pretty painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nicole, thank you for your review! I am so glad that we could make your experience quick and painless. Bob White, General Manager.

Great Experience, Great People, Great Dealership!

Experience couldn't have been better! Everyone there a pleasure to deal with, salesman Howie Berry was my first contact within minutes of stepping on the lot. He narrowed down what it was I wanted and led me to the perfect vehicle. No wasting time on lesser models, he knew what I needed and that's what I got. A beautiful Honda CRV 4WD. Thanks to everyone at Larry H Miller Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

SJ, thank you so much for your review! I am so glad that we could make your experience here so enjoyable. We will pass your thanks on to Howie. Let us know how we can serve you again! Bob White, General Manager.

Larry H Miller Honda

My service guy had all my paperwork ready when I arrived and my car was finished before the time he estimated. They washed my car which is a very nice service. I really appreciate the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda, thank you for your review! I am so glad that we could efficiently service your vehicle! We look forward to serving you again. Bob White, General Manager.

Oil Change

I found it interesting that my windshield and the front of the car still had a lot of bugs on it, and it is suppose to be a wash. ?? It would be nice to see the front mats vacuumed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bonnie, thank you for your feedback. We are always looking for ways to improve our processes and customer experience. I will take your feedback back to the team. Bob White, General Manager.

Service Appointment

Fast, courteous and complete service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Clark, thank you for your review! I am glad that we could provide you with fast, courteous and complete service! Bob White, General Manager.

new car purchase

Staff was very friendly and knowledgeable about the vehicle I was interested in. Answered all my questions and followed through on requests. Called the next day to make sure all was ok.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your review! I am glad that we could make your experience here friendly and helpful. Let us know how we can serve you again. Bob White, General Manager.

CRV EX-L

Very Satisfied with the Sales Staff and the way they handled this purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Earl, thank you for your review! I am glad that we could make your experience here so great! Bob White, General Manager.