Reviews
Oil Change
Thanks for making it easy
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your review! We are glad that we could make it easy to get an oil change. Let us know how we can serve you again! Bob White, General Manager.
Alignment
I had an exceptional experience with my Larry H Miller Honda service. Great customer service and friendly service team. Jim Freet drove me back to work while they worked on my CRV which was very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this review! We are so glad that we could provide you with an exceptional experience! Bob White, General Manager.
Oil change
Shuttle service was very slow this time.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our salesman, Harry, was somewhat befuddled at times, and...
Our salesman, Harry, was somewhat befuddled at times, and gave us incorrect information on several items..The vehicle we purchased had to be sent in from Montana. Several days passed with no update from Harry, so I called and found out the vehicle had not even been put in transit yet....updates from Harry would have been valuable to us. Enough for now. Jim, in the service department was extremely courteous and made sure the vehicle accessories were installed correctly and in a timely manner, fact is, Jim is the one who called and told us the vehicle had arrived. My biggest concern would be the lack of communication from the Sales department. In spite, we truely love the vehicle..!!!!! Sincerely........Ron and Zena Baltzell
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are very glad that you love the vehicle and that Jim could provide you with courteous and informative service.We apologize for the confusion with Harry.
Honda Ridgeline service
Service personnel were up beat, efficient, and informative. Truck was out within time frame promised. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, thank you for your review! We are glad that we could make your experience efficient and informative! Bob White, General Manager.
Rev.
thought I had a problem, found out no, no problem.....thanks to all
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Flora, we are glad that we were able to help! Let us know how we can serve you again. Bob White, General Manager.
Good sevice, good coffee
I took my 2013 Honda Civic in for an oil change. The service was great. They even took off my snow tires, and put my summer tires on, at no charge to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Victor, thank you for your review! We are so glad that we could make your service experience great. Let us know how we can serve you again. Bob White, General Manager.
Everyone was friendly and had positive attitudes. The...
Everyone was friendly and had positive attitudes. The length of service was pleasantly fast. The service that was done was explained well and no problems were detected with the work performed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are so glad that we could make your service experience pleasant. Let us know how we can serve you again. Bob White, General Manager.
Great service, timely
Took my Pilot in for break work. Was in and out in less than three hours. Very thoughtful, friendly, and reliable staff.
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paul, thank you for your review! We are so happy we could provide you with a thoughtful, friendly and reliable experience. Bob White, General Manager.
The visit was for routine service. I appreciated being...
The visit was for routine service. I appreciated being able to ask for transportation home in advance and having the request noted by the service people. Although I had a lenghty wait for the shuttle (the roads were icy and city traffic slow), the driver was extremely friendly and courteous. The service took less time than I had expected (I could have easily waited), but the shuttle promptly picked me up and took me to the dealership without my having to call for a ride. Thanks to all.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review! We are so happy we could make your service visit enjoyable and we are glad that you enjoyed our shuttle service. Bob White, General Manager.