Reviews
Oil Change and Sway Bar Noise
I needed a routine oil change. Shortly after my previous oil change, the pressure in my tires was low and a noise started happening on rough roads. I did not have a chance to take my car back but during that time the noise became more pronounced. In my recent visit, the mechanics were able to do a temporary repair to keep the car ride more quiet. The folks at Honda took the time to listen to my concerns and made this experience a pleasant one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Melissa, we appreciate you bringing your vehicle in for service and we are glad we were able to help fix your concerns. Come see us again soon! -Steve St. Germain, General Manager
Great service
All the services I needed, including some recommended services that I had not anticipated, were provided in a timely fashion at my convenience while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, John! I'm glad to hear that our team was able to service your vehicle and get you in out in a timely manner. Let us know if there's anything else we can do for you. -Steve St. Germain, General Manager
Friendly and professional service.
Howard Berry was not only professional but friendly, personable and knowledgeable. I would not hesitate to recommend him to any of my friends and family. Robert, the finance manager (I assume), also did a commendable job. We have purchased many cars during our 50+ year marriage and this was one of the most pleasant dealerships we have dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this great review. There's nothing we love more than hearing from our happy customers. I will be sure to relay your message to Howard and Robert. Hope you are enjoying your new vehicle. -Steve St. Germain, General Manager
car service
The technician was professional. We can't wait until the new space. I feel you should put CNN on your TV. not Fox News, at least it should be a general topic. The magazines should be updated or tossed monthly. I appreciate the email updates when my car is due for service. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your thoughts with us. I am happy to hear you had a positive experience. We are always looking to improve and satisfy our customers' needs so we definitely appreciate the feedback. -Steve St. Germain, General Manager
Ridgeline recall
Only drawback is the waiting area. I assume new facilities are planned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, thank you for a minute to leave this positive review. We appreciate your feedback and are definitely looking to improve the area. -Steve St. Germain, General Manager
Check engine light
The shop was particularly busy this day. So the analysis and repair took a while but solved the problem.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being patient. On busy days we try to get our customers in and out in a timely manner but are aware that it may take longer than normal. Again, we appreciate your patience. -Steve St. Germain, General Manager
Downtown Larry Miller Honda Service
Justin worked me into his schedule and adjusted a spark plug that had hindered my car's ability to start on a reliable basis! He is the BEST!!!!!! Carolyn Denison
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carolyn, I am glad to hear Justin was able to fix that troublesome spark plug and get everything running for you. Let us know if there's anything else we can do for you. -Steve St. Germain, General Manager
Honda cars are the best.
After leasing a 2016 Honda we decided to up grade the car and buy in stead of lease. Has all the little extra things on it that make it so easy to drive. Have not learned all about it yet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is awesome to hear. Congrats on your purchase! Feel free to contact us if you have any questions. -Steve St. Germain, General Manager
Excellent service
My service was excellent, timely, and informative. The staff were very professional and helpful. I will return again and again. Thanks for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave this positive review. It's always great to hear from our happy customers. We will continue to provide the best service on your return visits. -Steve. St. Germain, General Manager
Little wrench sends me in.
Thanks to the dash display I scheduled a maintenance. Quick service and thorough review. Guys at desk always friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Donna, I'm glad to hear we were able to provide you with great service in a timely manner. -Steve St. Germain, General Manager