Reviews
Friendly Service Team
The service team was friendly and made my experience great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carie, we appreciate the kind review. We're glad the team provided you with friendly service. If there's anything else we can do for you, feel free to reach out. Steve St. Germain, General Manager
Great service delivered again
They were helpful, in updating me on the maintenance I had already had done, My concerns were put to rest. They did a great job on the work I requested. With both of my car being worked on they provide me with a loaner car, to help with the transportation needs I had. They were busy but had time to spend with me. Thank you Larry H. Miller for a great working on my Acura MDX and my Lexus ES300 at the same time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Daniel, thank you for sharing your experience with us. Our goal is to make sure you and your vehicle are being taken care of whenever you come visit us. We're happy to hear you were satisfied with our services and that your concerns were put to rest. Let us know if there's anything else we can do for you. -Steve St. Germain, General Manager
Options added for new car
All the options we selected were installed nicely and in a very timely manner. Everyone we have contacted has been helpful and polite. We will definitely continue our service requirements at LHM.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Doug and Renee, we're happy we could provide you guys with a wonderful experience. We appreciate your business and look forward to working with you during your next visit. -Steve St. Germain, General Manager
good work
Work was done quickly and they alerted me a problem to take to my tire company.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cathy, thank you for taking the time to share your thoughts with us. We're glad you were satisfied with your visit and we hope to see you soon. -Steve St. Germain, General Manager
Exceptional
Everyone I have encountered at Larry H Miller are courteous, friendly and very helpful from the salesmen, men at the counter to the shuttle driver.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cheryl, thank you for your kind review. We're glad you were satisfied with our services and we hope to see you again soon. -Steve St. Germain, General Manager
Can't be blank
I have been coming here for years. Always outstanding service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Becky, I am happy to hear that you have had many great experiences with our service team. Thank you for your loyalty to us and for trusting us to work on your car. -- Steve St. Germain, General Manager
Friendly and efficient
Mr. Hockenberry great guy! Amazing service for an oil change. Nice clean waiting room. I had just had an experience at Jeep dealer, and crummy waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review. I am glad that you were pleased with the waiting area of our service departemnt. Have a great day! -- Steve St. Germain, General Manager
Spirit of Excellence
As a recent USMC widow, life is very hard. The men in your service center were wonderful. Ron Passmore went above and beyond in providing a stress-free experience for me. I am so very grateful you employ such lovely people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paula, thank you for sharing your experience with us. Ron is awesome and we're glad he went above and beyond to ensure your 100% satisfaction. We will make sure to pass along your kind words to him. -Steve St. Germain, General Manager
Favorable
Generally favorable. Some high pressure, and they had to take no, but we eventually returned. The closing process was much better than at the LHM Toyota across the street. That is a whole other story.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review, Janet. We're happy to hear that you had a great experience with us. Please let us know if there's anything else we can do for you. -Steve St. Germain, General Manager
Honda crv
This was a oil change service call. Honda service department did a great job of checking my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jane, thank you for taking a minute to leave this positive review. We're happy to hear you were satisfied with your service visit and we hope to see you again soon. Steve St. Germain, General Manager