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DARCARS 355 Toyota of Rockville

(295 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 11:00am–7:00pm Closed
New (301) 825-9124 (301) 825-9124
Used (301) 637-7256 (301) 637-7256
Service (301) 637-5508 (301) 637-5508

Reviews

(295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DARCARS 355 Toyota of Rockville from DealerRater.

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Excellent service. Santiago Umanzor was very helpful and...

Excellent service. Santiago Umanzor was very helpful and gave us a very good customer service. We always ask for him when we go there. thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Great to hear! Thank you for sharing, Jorge!

Recently i just visited 355 toyota , not to buy just to...

Recently i just visited 355 toyota , not to buy just to see the tacoma off road but , i end up my visit having a nice tacoma off road double cab . I especially want to thank Mr. Seyed Alemohammad for helping me .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new Toyota! Thank you for sharing your experience with us; we hope to see you again soon.

Recently I bought a new Toyota Rav4. I enjoyed working...

Recently I bought a new Toyota Rav4. I enjoyed working with Seyed Alemohammad on my car purchase and appreciated his candid, no-pressure style. Seyed was professional, knowledgeable and very helpful. He went above and beyond finding the car in another location, delivering it and communicating with me. It was a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Toyota! Thank you for sharing your experience with us. We're so glad to hear that it was a great car buying experience. We hope to see you again soon. DARCARS Customer Relations

Went to buy a new Toyota Corolla Hatchback. We had...

Went to buy a new Toyota Corolla Hatchback. We had previously dealt three times with Seyed Alemohammad so we went directly to him. We ended up buying the car and we love it ! just what we wanted! Mr Alemohammad was very patient and took time to explain in details all of the car's features. Financing also went well with Mr Omar Sharkawi (despite of a small misunderstanding in pricing that caused us to go twice, but this was resolved). Overall a good buying experience. Have not dealt yet with servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming in again. We appreciate your loyalty and congrats on your new Toyota. We're so happy to hear that you had an overall good buying experience. We look forward to seeing you again soon. DARCARS Customer Relations

I went in with the intent of looking at a new car, while...

I went in with the intent of looking at a new car, while getting my car appraised for a trade in. But I ended up leaving with a great trade in value ans a brand new car. The experience was great, and straight forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new Toyota. We're happy to hear that you had a great experience. We hope to see you again soon.

Had a wonderful experience with Carlos sale person at...

Had a wonderful experience with Carlos sale person at Toyota. Would recommend to anyone seeking a vehicle whether is you first time or seeking to trade in your vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for your review. We're glad to hear that Carlos provided you with a great experience. We hope to see you again soon. DARCARS Customer Relations

Great new car purchase experience

Camille and the sales staff did an excellent job in providing me with an amazing new car purchase experience. He was attentive to my questions and needs and I love my new car! I would definitely recommend purchasing a car with the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and recommendation, Gary! We're happy to hear that Camille and our team at DARCARS 355 Toyota took good care of you. We'll see you next time. DARCARS Customer Relations

Exellent attention

The sales staff especially thanks to Santiago Umanzor for their attention and help in purchase our new Four Runner as always so we return as this is the eighth vehicle in 23 years that I buy in 355 Darcars Toyota and I recommended thank you again to all the staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your loyalty! We appreciate it so much. Congratulations on your newest Toyota! We look forward to seeing you next time. DARCARS Customer Relations

Sales staff was extremely helpful and accommodating....

Sales staff was extremely helpful and accommodating. Worked with me and my my new car purchase experience extremely easy. Great job with financing and Issac did a great job helping with sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that our team was so helpful and accommodating. Congratulations on your new Toyota! We look forward to seeing you again soon. DARCARS Customer Relations

Wonderful

We went to go purchase a new Toyota Rav 4 Joel and Parahm were amazing throughout the process! They were very knowledgeable about the car, finances regarding the vehicle and they made the process VERY smooth! They were both patient, understanding, and, they were VERY welcoming! wonderful experience indeed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for your wonderful review. We're so happy to hear that you had a wonderful experience with Joel and Parham. Congratulations on your new Toyota. We wish you many happy miles in it and look forward to seeing you again. DARCARS Customer Relations