Reviews
Speedy service
Very efficient service with less wait time than anticipated. Everyone was very clear with what was needed from me and for my vehicle. Great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tabitha, thank you for taking the time to write this review! We always appreciate customer feedback, and I am glad that we were able to efficiently service your vehicle. It is also important to provide excellent customer service, so it is great to hear that we have succeeded in that regard. Please call with any questions. Best, Stephanie DiCarlo General Sales Manager
Great Service
It was our first visit and it was a very pleasant experience. Everyone was polite and professional, and the service to the car, especially the cleaning, was an unexpected delight.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you for taking the time to write this review! We always appreciate customer feedback, and I am glad that we were able to efficiently service your vehicle. Please call with any questions. Also, before your next service appointment, check our website for any potential offers oro coupons! Best, Stephanie DiCarlo General Sales Manager
Auto purchase
Everyone I spoke to and dealt with was very informative, helpful and friendly and finance found me a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Linda, thank you for writing this review for us at Baierl Toyota. I am glad that we were able to keep you up-to-speed during your visit, and found you a great offer. Please call with any questions you may have! Best, Stephanie DiCarlo General Sales Manager
Dealer service you can trust and count on
Everything was completed in a timely manner. I appreciate the excellent coordination of my service by assistant service manager Kristen Beswick and especially my confidence in the work done by tech Mike Fischer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for writing this excellent review! We always appreciate customer feedback, and I am glad that we were able to properly guide you throughout your visit. It is important to run an efficient service as we work throughout each day. I am excited that we were able to get you back on the road in a timely manner. Please call with any questions, and check out website for any service offers before your next visit. Best, Stephanie DiCarlo General Sales Manager
Services at Baierl Toyota
Your service staff and mechanics are always very helpful and always communicate the problems and options in a clear manner. They create a lot of trust in your services. Also they assist with upcoming maintenance required. In short, they are very customer oriented.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Luis, thank you for taking the time to write this review! We always appreciate customer feedback, and I am glad that you were pleased with our customer service. Customer satisfaction is of the utmost importance, and we hope to have earned your repeat business. Please call with any questions, and check out website for any service offers before you next visit. Best, Stephanie DiCarlo General Sales Manager
Fast, thorough service
In the 10 years I've been servicing my car at Baierl, wait time has always been minimal. The service advisors are always friendly and courteous. Online scheduling is also a plus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience
It was a pleasure working with Baierl Toyota, didn't feel pressured to purchase a car. Had the opportunity to think about it and talked to my salesperson Jordan many times with questions. He answered all my questions. Thank You!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sales Staff
Jim Cuffarro is a great salesperson. He really listens. This is the 3rd car we have purchased or leased from him in about 4 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
It was quick, straight forward, with no games. They even showed me the Carfax report. I got the vehicle I wanted in less than 2 hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
The service rep pointed out that my inspection was past due and made sure it was done during my visit. This proactive approach to customer service is very appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase