Driver's Village

The dealership has for years responded to giving me a desired service appointment day and time.

The staff at the dealership were very patient and helpful. They answered all of our questions clearly and thoroughly, and we really appreciated how they always kept the customer’s needs in mind and tried to find the best solutions for us. Overall, we had a great experience!

The professionalism with my salesman was off the charts, Roy’s knowledge of the Chevy product and my delivery experience were beyond expectations.

I’m rating this with one star because I have to. We have also filed a complaint with the BBB. We bought a 2022 VW Tiguan in November, 2025. Here we are, 10 months later and many, many quarts of oil later, still waiting for it to be fixed. The cylinder head needs to be replaced. We have been told the part is on order and can take 6 months to come in and we’re being told it can take up to a year. Meanwhile, we continue to put oil in this thing almost every 1,000 miles, which we’re also being told is normal. The only thing they have offered, is to drive to them, 35 miles away from our house and they will top it off. That’s it. This car was a graduation present for our boy. Some present. A car that’s 4 years old and had like 50,000 miles on it when we bought it. Oh, and I did I mention we replaced the water pump too? Good thing we purchased an extended warranty. I have no doubts they knew of the cylinder head issue when we bought it. They’re crooks. We have asked for an extension of the warranty for free and were told no. A refund for all the oil we have bought would be nice too. But no. Nothing. Just wait for the part. Please, please do your research before buying from them. This has been a horrible experience and I hate to see anyone else go through this. VW themselves have offered nothing as well. We bought a VW for reliability. Now I’m laughing. Reliable? Joke. We were 1st time customers here and now, last. Never again.

The Sales Team is just that- a team. I was very well taken care of from the test drives and sourcing my desired car to finding the perfect car on the lot that was available for sale. They also helped spec out mounted snow tires and a trailer hitch. I definitely recommend Audi Cicero! I’m

Easy transaction. Friendly sales team and very helpful, delivery of the vehicle was easy thorough and jimmy took the time to ensure I understood the vehicle

Very accommodating, professional & courteous! Great dealership to do business with. As a loyal repeat customer, Cicero Audi never disappoints!

Great experience. Nice dealership. It was quick, and everyone there was very knowledgeable and friendly.

Jack Bridenbaker got his first sale then took the next day off. He was great to work with and we work out some of the jitters of a new job. With a little help from Billy we made this sale easy and enjoyable.

Excellent service and answered all my wife's and my questions. Thank you and hopefully this will extend to service of my vehicle.