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Ron Lewis Chrysler Dodge Jeep Ram Cranberry

(712 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–5:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (855) 216-5848 (855) 216-5848
Used (855) 222-6015 (855) 222-6015
Service (855) 221-7406 (855) 221-7406

Reviews

(712 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Lewis Chrysler Dodge Jeep Ram Cranberry from DealerRater.

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Excellent service

Sales person Harry Haser was excellent. No pressure and showed total interest in what we were looking for to try and accommodate us. Justin Meyers made the sale all happen for us and the two together were a great team. Made it a pleasurable experience instead of being tense and pressured. We will definately spread the word of the great service and will go back for next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Dealership

Just bought a used 2012 VW PASSAT from Chris Leon at the cranberry location. Chris was awesome working with me to give me the best deal for my purchase. I was givin an amazing value for my trade in and was done in less than 3 hours and that's including the test drive an looking over the car etc... Overall amazing deals an speedy customer service, most likely will continue to purchase my furture vehicles from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jesse, we are so pleased you enjoyed your visit to Ron Lewis Alfa Romeo / Ron Lewis Pre-Owned Cranberry! Please let us know if there is anything else we can do for you; we are more than happy to help!

NOT MY FAVORITE THING TO DO...

Steve Caravella IS a true Professional Sales Associate! Steve was absolutely wonderful. He helped me from when he said "Good Morning" nothing like Customer Service, for me!! Steve helped from start to finish in helping me find my SUV. He was very friendly and made my experience easy! Thank you also to Crystal and all your help with all the fun stuff! This our 3rd car from Ron Lewis and we would highly recommend to Family and Friends. Thank you Steve!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing staff

They are a great company. Amazing staff and very nice people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. You really made our day today!

Top notch customer service

We had a wonderful experience at Ron Lewis Automotive Group because of the knowledge and professionalism of our salesman, Paul Morando. He made the process easy and seamless, which is important when you have two little ones tagging along. He made us feel comfortable and even brought treats to occupy them. He answered any question we had and was very open and honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Jeremy- Thank you for taking the time to share your feedback! We appreciate the opportunity to earn your business!

Very Satisfied Customer

I wanted a new truck with specific options that wasn't in the dealers extensive inventory. My sales rep. Joe Zachewicz convinced me to order the truck I wanted. It arrived in about 4 weeks after the order was placed! The buying process at this dealer was exceptional. They delivered on every promise that they made. I received a fantastic deal on the new truck and a very fair trade on my 2010 Ram. So far I couldn't be happier with my new ride and would highly recommend Ron Lewis to anyone shopping for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our Shopping Experience

Thank you Vince & Harry for making our purchase of the Dodge Ram truck a great experience. Your time & patience in explaining everything, showing us everything & offering suggestions was very helpful. I would recommend your dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kathy- Thank you for taking the time to share your feedback! We appreciate your business~

Satisfied!

I spoke to them in the process of vehicle shopping. They answered all my questions quickly and to the point. They did not hassle me repeatedly about purchasing from them. They followed up to see where I was in my process but were not pushy. I highly recommend them even though I have not bought a vehicle from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Alex, thank you for taking the time to leave us feedback. We look forward to the opportunity to earn your business!

Review/Ron Lewis

By far the worst purchase experience I have ever had. Sales Associate was very nice, both Managers on site were terrible. One was high pressure(sign the paperwork) and the other operated as 'good cop'. Car was going to auction you have to buy today etc. The day we purchased was terrible, issue with the Jeep's back window. Took 2 hrs to resolve and Manager just kept asking me to sign today. They lost my check, we drove off the lot gas light came on after about 5 miles and went to use the windshield wipers the next day and the rubber had peeled off. If you want a stereotypical car buying experience with haggling, lack luster customer service and total disregard for details this is the place for you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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excellent experience

I worked with Jordan. He was excellent. He was very attentive as was the sales manager. He found a deal that worked for me and did everything to make sure I was satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.