Reviews
professional yet personable service
John Joseph was a pleasure to work with! He is an exceptional and extremely knowledgeable sales person. With his diligence and perseverance, he found exactly what I was wanted. He treated me like family. He made sure he put me in a vehicle that was safe and had no issues. The management staff was easy to work with, and very caring as well. . Thank you John and Ron Lewis staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great Service
Very friendly sales group. Mark was so accommodating in helping us find the perfect Jeep.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karen- Thank you for the opportunity to earn your business!
2015 town & country Chrysler touring van
Jim alias Lenny Thank you for making the process easy to purchase my new vehicle. Thanks for test driving a van with me, my patience, and thanks for the pizza. I hope I will be able to send a potential buyer your way in the future. I enjoyed working & laughing with you. I only hope that in the future the service department is as loyal and reputable as your were in making my purchase a memorable one. Say hello to my East Utica friend Ray for me. Once again thanks for the knowledge and friendliness you had in helping me with my purchase. I hope you go a long way in the car business. Wishing you the best! Oh by the way, watch out for those cheese fries in the toaster oven late at night!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Connie- Thank you for your feedback! We appreciate your business~
Great Service
We purchased a Dodge Journey, everyone was very professional. ..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beth- Thank you for taking the time to leave us your feedback!
Love my new Jeep
James Polecritti was one of the best sales associates I've ever worked with. Honest, transparent and soooo helpful! We've purchased 2 cars in the last year from Ron Lewis and are extremely happy! Thanks James, we will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your repeated business!
Purchased a New Vehicle
Lenny (Jim P.) was a great salesman. He was super knowledgeable and was able to help me get exactly what I wanted in a new vehicle. It was a pleasure dealing with him and Ron Lewis Automotive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased New Vehicle
Lenny (Jim P.) was a great salesman. He was super knowledgeable and was able to help me get exactly what I wanted in a new vehicle. It was a pleasure dealing with him and Ron Lewis Automotive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glenn- Happy to hear about your experience. Thank you for sharing. Looking forward to working with you again in the future~
Great Service
James Polecritti was a great person to deal with. We are happy with the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Edward- Thank you for your feedback! We appreciate your business~
Great Car - Great Salesperson
Buying a car should not be an unpleasant experience and this time it was not. Are salesman Mark was very friendly, very knowledgeable, very helpful and most of all totally not pushy. I would say he is the best car salesman I have dealt with and would highly recommend him to anyone buying a car. The man who did the financing ( the name escapes me ) was also great to deal with. This was our third car from this dealership and we will be back. If I had one complaint about the dealership it would be the waiting time for service. Our other car needed repairs and they were backed up two weeks. This may be unavoidable but I would like to see improvement in this area in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brent & Rhonda- Thank you for your valuable feedback and for your repeated business. We will definitely take your input seriously as we continually are seeking to improve our processes!
Review
Was ok. Took too long, was hoping to get higher value for trade in.
- Customer service —
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter- Thank you for your feedback- We appreciate your feedback as we continually seek to improve upon our processes!
