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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Great customer service.

This is Arthur Davis. My wife and I went into Haasz Auto Mall, spoke with Gino Gordon, HE was very polite and considerate to our needs. He was able to get us into 2014 Patriot. He did an outstanding job.. Very well pleased. I will definitely be going back for my next vehicle. MAY GOD BLESS YOU ELDER...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Arthur. Thank you for the 5-star review of our dealership! We'll be sure to let Geno know how much you appreciated his help in making you and your wife's experience an exceptional one! Congratulations on your new Patriot! We welcome you back anytime.

Wonderful Service/Customer Service

I had the privilege of working with Rick McCoy and Greg Baxter and I have never met two individuals that worked as hard as both of them did to put me in a nice car, with great millage, at a wonderful payment rate within in my budget. Thank you to the whole Haas Auto team the customer service there at the Ravenna location was phenomenal. Thank you again for all you guys did

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post a review! It's great to know that our team has earned five-stars from you. It was our pleasure to help. We look forward to serving you again for your future vehicle needs.

Great dealership

I have been buying cars from Haaszautomall for 10 years now. Very accommodating. Very knowledgable. Customer service is to notch! Go see them today for your next new/used vehicle! Ask for Geno!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled that we continue to earn your business with our excellent service. Geno and our team are always happy to assist you with your vehicle needs. Thank you for your feedback, and we look forward to serving you for many more years to come!

Awesome experience

Awesome experience every one there us friendly and helpful some will even do magic tricks for you but over all thank you for helping me find my vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You're so very much welcome! We are glad to know you had an awesome experience with us. We hope to see you again in the future!

Leased 2018 Charger

Geno was great in helping me obtain a payment within the price range I was looking for. My family has bought multiple vehicles from Geno, and he does a great job everytime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We will be sure to thank Geno for helping you get the deals you wanted on all of your vehicles. Let us know if there is anything else we can help you with. We look forward to your next visit!

Couldnt ask for a better dealership

This is my third vehicle I have bought from Haasz. Geno has been my guy everytime. He is the best. I love him. He does everything he can to help me. Ty Geno!!! But everyone at Haasz is amazing. There isn't one person that isn't friendly. Everyone from the service department to everyone up front. Thank you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the amazing review! We will be sure to thank Geno and the rest of our team for providing you with excellent service and helping you get your third vehicle from us. Let us know if there is anything else we can help you with. We definitely look forward to your next visit!

Bad weekend made way better

Great inventory and helpful sales to find what worked for us all in a day. After an accident and totaled car this was a nice end to that whole issue. Both sales and finance and insurance were helpful and quick with their efforts to get us all set and happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you so much for taking the time to share your great experience. It is a delight to see our team took wonderful care of you and we made your weekend better. If there is anything else we can do for you, please do not hesitate to let us know!

Amazing Seevice

Vehicle after vehicle they keep very high standards and I am very satisfied. Dodge Ram is the perfect vehicle for work. Would never go anywhere else!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued patronage and kind words! We're happy to hear our team has continued to meet your expectations and we hope to see you again in the future!

Phenomenal Service Department

The Service Associate was very accommodating. Service completed in an expeditious manner. Also had issue with the exterior of the vehicle that was still under warranty. Body shop is immediately addressing the issue. It was a very refreshing experience. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to share with us your experience! We love knowing that our staff was able to take care of you and your vehicle promptly. We truly value your business and loyalty to our dealership. Please reach out if there is anything else we can do for you!

Teamwork at it’s finest

Thank you Heather and Rick for all the hard work you both did to get me exactly what I was looking for and wanted . Great teamwork at it’s finest. It really shows how much you guys care . You guys rock! I would recommend this dealership very highly!! It’s great to know you are being taken care of with no worries!Thanks for everything!! Telina

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You're so very much welcome! We are always here to assist you with your automotive needs. It's a pleasure.