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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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2011 Silverado

This should be more than a five star rating.it started with myself missing out on the truck due to the excellent price.when Lisa told me it was sold I asked her to keep an eye out for something similar or if for some reason the sale falls through to let me know.several days later Lisa emails me that the sale fell through and that the truck was still available.luckily I made an appointment to come test drive it.when I arrived i was politely greeted by Rick who I recommend to everyone.to make a long story short, test drove the truck and knew I wanted to purchase it right away.rick introduces me to andy.andy asks how I liked the truck.i told him I would love to buy it but my budget is extremely tight.tight as that I'm alittle out of my price range.well some sales managers will tell you sorry that they can't help but Andy started to work the financial payments mind you this is after they were supposed to be closed since it was near 8:30pm.well to my surprise Andy was able to get me within my budget and the rest was history.the team of Lisa, Rick,Andy,and Mary never gave up on me their client.no games, gimmicks, or any type of sales pressure.i been through car sales before and this was the smoothest by far.thanks to the haasz team for getting me into the vehicle I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your amazing review. We are always happy to learn when a guest has a great experience at our dealership and we will be sure to commend our team on a job well done. If there is anything we can do for you in the future, please feel free to reach out to us.

Awesome

Geno Gordon and the entire staff at Haasz in Ravenna Ohio are amazing to work with........................ Very polite and respectful to thier customers. I've been a return customer for years and will keep going back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating and great review! We are happy to know that Geno and the entire staff were amazing to work with. It is great that our staff was polite and respectful and we apprecaite you being a loyal customer! We hope to see you again in the near future!

Awesome Experience

My salesman Mike Teeter was awesome he was so helpful in getting me a great deal on my new Cherokee Trailhawk. It was exactly what I was looking for. The first Jeep I test drive was nice but not exactly what I wanted. Mike listen to what I had said and then went and found the trailhawk. I feel in love with it even before I took it for a ride. The rest is history. Thank You! mike Teeter you are awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for your positive review! It's good to know that Mike provided you with great service. We value your business and look forward to working with you again. Enjoy your new Cherokee Trailhawk!

Awesome Experience

I had a great experience at Haasz! Mike helped my get a great car that was within my budget! I’m very satisfied and the process was quick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That''s great to hear! Thank you for sharing your experience with Mike! We appreciate your business and hope to see you again.

Great Experience and great people.

I got the truck I wanted and got a great deal. Normally it is a pain to go to a dealer but what a nice Experience I had great deal great sales men and awesome truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us a positive review and rating! We are happy to know your experience went well and that you got the truck you wanted and at a great deal! We truly value you as a customer and we hope to see you again soon!

Haasz has options!!

My wife and i beeded a new car. We had nothing to put down but an old explorer. Lloyd, our salesman was extremely helpful and worked very hard to get the payment we wanted fir the vehicle we wanted. He was very polite and extremely patient with us, even though i was a bit rude at times. I will come back to haasz again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback! We are happy to know that you and your wife came to visit us and that Lloyd was extremely helpful and worked hard to get you the payments you wanted. It is great that Lloyd provided you with wonderful customer service and we hope that you will visit us again soon!

Not truth telling

On cars .com. Haasz had a 2015 Chev Colorado with 42000 for $22900. In abou a week or 10 days the price was reduced to 21900. I became interested and sent a few emails inquiring about the truck. When the price dropped to $21900 I sent an email requesting an estimated trade in on my truck wh I I was told they would get to me the next day. I also told them I would be over on Saturday dec 1st yo see it. The day before I was going to see the truck. The price was upped $7000 to $28900. I was told they did some work on it. I was also told that they had an offer on the the truck The truck is still for sale as of today. Not a very truthful dealership. Would not tell anyone yo go there I guess they have lots of business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Bob, We are very troubled to learn that your car-shopping experience with us has led to any distrust. Our customers are very important to us, and we would appreciate the chance to connect with you about this situation. Please reach out to us when you have a moment. It would be our pleasure to address your concerns and assist you in any way we can. Best regards, Haasz Automall of Ravenna

service of van

They were able to get my car serviced within a day for my engine! I didn’t even get my car there! The dealership where I bought my car was going to be over 2 weeks! This engine failure needed fix right away or the damage should have been extensive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! Our service team was happy to help you and take care of your vehicle. Please let us know if there is anything else we can do for you.

Amazing job!

I gave them the rating I did for their customer service. They did everything to get us into the vehicle we wanted and made sure we were satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We're glad to hear you had a wonderful experience with us. Come back anytime!

So helpful!

Had a great experience with Haasz! Worked with my late work schedule and got through the process quick and easy. Would recommend to anyone looking for a great reliable car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.