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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Very nice to work with!

After searching for a used Honda CR-V on multiple websites, I found one through Kelley Blue Book from Haasz Automall and immediately felt like I needed to go see it. Although the reason the price was so low was that the A/C wasn't working I still felt like it was a great car and I should go through with purchasing it. They adjusted the price so that the service department would repair the A/C and it still was one of the lower priced CR-Vs I looked at. Mike was very nice to work with and he calmed my nerves about purchasing my first vehicle. I've had the vehicle for a few days now and I believe it will be a reliable vehicle for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to have earned five-stars from you. Mike and the rest of our team were happy to assist you and ensure that you were satisfied with your vehicle. Please come back anytime if we can help you with anything else.

Great experience

John Reed was very helpful and really made my car purchasing experience simple and quick. I love my 2019 Jeep Cherokee Latitude Plus 4x4! Thank you John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us, Michelle! It was a pleasure working with you and we hope to see you again! Congratulations on your new Jeep!

Excellent customer service!

Mike is an experienced sales professional who is very knowledgeable about his industry. He is responsive, helpful and friendly. I would highly recommend working with Mike on the purchase of your next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the recommendation! We're delighted that Mike, Mary, and Zach have earned five-stars from you. We appreciate your feedback, and we hope to serve you again for your future vehicle needs.

Recall and damage done at last visit repaired

We went in in June for a oil change and when we got the truck back it was scratched and dented Called and took in and spoke with Christy Six from the beginning and she was always polite and sympathetic Made sure we were satisfied and provided excellent customer service by keeping us informed of the process at all times Thank you Christine and Dan Hysell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Christine, thank you for taking the time to post your review. We're glad that your overall experience merited five-stars. Our team was happy to take care of you and your vehicle. Please come back if we can assist you with anything else.

Great dealership!

Awesome staff to work with. Very helpful and knowledgeable. The hour drive was worth it. I will definitely recommend my friends and family to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are so thankful that you drive all that way to visit us. That is great! It was a pleasure working with you and we hope to see you again!

Good deal

Thanks to Geno Gordon I got more accessories on my Jeep Cherokee Limited for a lower monthly payment than the Jeep Cherokee Latitude that I had previously looked at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a positive review and rating! We are so happy to know that your experience with us went well and that Geno got you many accessories on your Jeep Cherokee Limited for a lower monthly payment. We value each of our customers and hope that you will continue to visit us in the future!

Helpful, quick, and friendly

Everyone I worked with at the dealership was wonderful,.they were friendly, answered questions and moved at such a fast pace to get us on the road in our new 2014 Jeep Wrangler Sahara! It was the fastest we've ever been at a dealership. My husband and I would definitely consider purchasing another vehicle thru Haasz Automall! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your 2014 Jeep Wrangler Sahara! Our customers are our top priority and we are pleased to hear you received an experience like no other. We hope to see you again soon!

Grand Cherokee with the works

It was bittersweet to trade-in my Wrangler but I am so in love with this 2018 Grand Cherokee! It has everything I wanted and Geno helped me find just the right one. When it came to price, Geno could tell I wasn’t feeling it and worked his magic to get me to a price I was comfortable with! He made the whole process easy with no pressure...if you’re lucky he’ll even do a magic trick for you haha! Thanks to everyone at Haasz, see you in a few years when the lease is up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your fantastic experience. We are thrilled to hear Geno got your a great deal on your new car. If there is anything else you need, please don't hesitate to reach out to us. Congratulations on your new 2018 Grand Cherokee.

Great and Friendly service

Very easy to schedule and pleasant and attentive when arriving. Clear on the work to be performed and the time taken to complete. Bill Plumley does a great job for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review. It is great to hear Bill took great care of you. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. We hope you come back and see us again.

Teamwork

Employees from all departments worked together to make our experience great. We were kept informed of the next steps in the process and knew what still needed to be done before we could drive off in our new suv!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We will make sure to thank our team for providing you with a great experience and helping you drive off with a new SUV! Congratulations!