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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Two very happy customers!!

Great place, great atmosphere. Mike Teter is the guy to see! He took our old beaters out of our hands and put us both in a car the same day! Very happy customers! 👍🏾

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Brittanyd922 . Thank You for sharing your great experience with us. Here at Haasz, we strive to put our customers wants and needs first. We can't wait to work with you again. Let us know if we can help with anything!

Great Job!

John Reed was great to work with at Haassz. He was very knowledgeable about leasing and Jeeps. The leasing process was very easy with John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Shirt. Thank You for your kind words. Here at Haasz, we take pride in being knowledgeable in our products, so that we can answer any questions our customers have. We look forward to working with you again in the future. Thanks for choosing Haasz Automall.

Great service

John was a great salesman! The entire staff was friendly and welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bryan! Thank You for your high rating and kind feedback. We thought you were great to work with as well. Let us know how we can help in the future.

Great Experience!

John and everyone else was pleasant and easy to work with. Everyone greated you with a smile. Nice selection and an efficient process from start to end!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kav1. Thank You for sharing your pleasant experience with us. We strive to always be easy going and friendly. Let us know if we can help with anything else!

good experience

John Reed, the salesman, did a nice job as his part of the team. He made me feel comfortable and was very helpful. Justin and Greg were also helpful and were a great part to the whole team at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi tnic. Thanks for taking the time to share this great review with us regarding your recent experience. We take pride in being helpful, and always providing a comfortable experience for our customers. Let us know if we can help with anything else going forward. Thanks for choosing Haasz!

Great!

Adam was a real salesman. He made me feel very comfortable through the whole process. For a first time car buyer I couldn't have asked for better service from Adam and the whole staff at Haasz auto mall in Ravenna.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Khumbert. Thank You for sharing your experience with us. Here at Haasz, we strive to always make our customers comfortable. We are grateful you chose to shop with us for your first purchase, and look forward to working with you more in the future!

Total disappointment!!

I talked to Bob Baumgartner this morning about coming out after work to look at a 2016 Prius. We made an appointment for 5:30. My husband decided to leave work early to ensure we wouldn't be late. When we got there we found out Bob isn't actually a salesperson. Then Ray told us the car was on their "other lot". Their other lot is the body shop. The Prius is in their body shop for a supposed crooked bumper, though they claim it was never in an accident. We weren't even allowed to see the car at all. I can't believe my husband left work early and we drove all the way out there for a car that sounds like it has something wrong with it that they are trying to hide. Won't be going there ever again!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello. We would like to thank you for taking the time to reach out to us with this experience. We do apologize for the miscommunication that occurred. Our General Sales Manager, Andy Huzvar, would like the opportunity to speak with you in hopes of making this a better experience. He can be reached via telephone at 330-296-2866, or email at ahuzvar@haaszautomall.com. We look forward to hearing from you. Thank You.

Easy and awesome.

Andy and adam did a great job at getting the job done. They worked out what needed to be worked out. Walked away feeling good about the deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Adamf89. Thank You for sharing your kind words with us. We are glad to hear that you felt good about your experience overall. We strive to always get the job done right! Thanks for choosing Haasz for your vehicle purchase!

Quick and efficient buying experience

I was looking for a new Jeep Compass with specific features. Haasz was able to provide me with the vehicle in 3 days. The price was right, my trade-in value was acceptable and the closing was quick and efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello msm. Thank You for sharing your recent purchase experience with us! Here at Haasz, we strive to always provide the very best deals possible, and work quickly yet efficiently for your convenience. We hope that you continue to enjoy your new Compass. Welcome to the Haasz family!

Bought the car of my dreams

I was very satisfied with the service that was provided to me. Geno worked his magic and made me a fantastic deal that I couldn't pass up. since I have brought a few people up and they were also given great deals thank you for everything. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Nike Finesse! Thank You for taking the time to share this recent experience with us! We are so glad to hear that you are satisfied with us! Here at Haasz, we strive to provide fantastic deals to every customer. Your recommendations are very much appreciated. We look forward to working with you more in the future. Thanks for choosing Haasz Automall!