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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Phenomenal Service!!

A HUGE 'Thank you' to Haasz Automall in Ravenna especially salesman Geno Gordon! I went there today & he made my 2nd car buying experience at Haasz PHENOMENAL!! I felt no pressure and everything went so smoothly! He is very honest has superb demeanor and GREAT attitude! I recommend you go to Haasz & ask for Geno! You'll be glad you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello mjai. Thank You so much for this fantastic review! We are always grateful to hear from our happy customers. Here at Haasz, we strive to always be honest and friendly. We look forward to working with you again in the future! Thanks for choosing Haasz Automall for your vehicle needs.

Kim is the best!!!!

From the initial call to the dealership, to the nice folks in the service center, this place is top notch!!!! Kim always takes care of us, we have three Chrysler products and she always keeps them up to par, she always informs us of any updates needed and keeps us up to date on our service. This place rocks!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Jackpot Bob. Thank You for sharing this amazing 5 star review with us! We at Haasz strive to always show care towards our guests. It is our priority to keep you in the loop every step of the process, keeping you informed on everything. We think you rock too! Let us know if there is anything more we can help you with in the future.

Service

Service was fast and gave me several options on how to fix my car. Thank you for making it easy and simple, you're the best Kim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Sydnee! Thank You for sharing your kind words with us. Here at Haasz, we strive to work quickly yet accurately. We aim to please! Thanks for choosing Haasz for your service needs.

Kim is my fav!

Kim went above and beyond to find and resolve issue with my daughter car. Treated her issue like it was her own daughter's car Thanks Kim your the best. See you soon for my oil change ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi CRich! Thank You for sharing your recent experience with Kim here at our service department. We look forward to working with you more in the future. If there is anything we can help with let us know!

Jeep purchase and service

I LOVE my jeep!!!! Andy and Geno are awesome! Would not purchase from any other dealership. This is the 6th auto purchase our family has made from Andy and Geno. The service department is outstanding! They are so helpful every time I come in. Mike and Holly were great! They took care of everything and was extremely nice and helpful! Best dealership! 😊 OIIIIO

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Camram07! Thank You so much for sharing this awesome review with us! Here at Haasz, we take pride in being friendly and hardworking for our guests. We would like to congratulate you on your new Jeep Wrangler purchase. Let us know if we can help with anything more! Welcome to the Haasz family!

Smooth, Easy, Quick, Professional

Adam Gordon and the Staff at Haasz Auto Mall were Terrific. The Atmosphere was friendly with No Pressure and a Team-Like Attitude from Start to Finish. Everyone was on the Same Page. My Experience In Finance was excellent , Greg Baxter did a great job explaining my options and helped with the decision making. As a Church Pastor I will highly recommend my Members and their Friends and Family to Visit Haasz Auto Mall for their New or Used Vehicle Needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Pastor J! We would like to thank you for taking the time to leave us your incredible feedback. We strive to always be terrific! Your recommendations are very much appreciated. We look forward to working with your family and friends in the future as well. Thank You for choosing Haasz Automall for your vehicle needs!

Service

Everyone at the service department are amazing! You guys and ladies always take such good care of me! Thank you for always being right there to help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Chuck3! Thank You for sharing your kind words. We think you are pretty amazing too. Here at Haasz, we strive to always go above and beyond to help our customers. We are definitely always around if you need anything. Just let us know! Thanks for choosing Haasz for your service needs.

Great Help

Holly Ferrara did a great job! Everyone did an awesome job fixing my Jeep!! I will recommend them to all my friends! Thank you!! Awesome job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hey Carlam378! Thank You for sharing your recent experience with Holly in our service department. Your recommendations mean so much to us. It is always a pleasure doing business with you. Let us know if we can do anything else for you! Thanks for choosing Haasz.

Great service!

Got the first oil change for my new Jeep and to my surprise it was FREE!! The guys that took care of me were super helpful and walked me through everything! They even had my Jeep washed & shined my tires! Super impressed with the service department! Also, a special thank you to Bill for being super friendly and ensuring that I was taken care of & that I was comfortable while I waited!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hey Jessica Moore! Thank You so much for taking the time to share your excellent review with us! Here at Haasz Service Department, customer service is very important to us. We strive to go above and beyond for our guests. We look forward to doing more service work for you in the future!

Excellent experience.. Geno was terrific.. Fast and friendly

Ty Geno for the quick, friendly service.. He was expedient knowing we had to go to work. He was able to get us into our new 2016 Ford fusion and we absolutely love love love it!! So thankful someone suggested coming here, we made the best choice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Jodi n Laurence. Thank You for sharing your experience with Geno here at Haasz Automall. We strive to always work quickly for our customers convenience. Congratulations on your purchase. We hope you continue to love it. Welcome to the Haasz family!