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Haasz Automall

(3,488 reviews)
Visit Haasz Automall
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 10 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 559-6726 (866) 559-6726
Used (888) 318-7411 (888) 318-7411
Service (330) 577-1818 (330) 577-1818

Reviews

(3,488 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Haasz Automall from DealerRater.

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Haasz Service

Kim and Tom were both extremely friendly and helpful. Got my vehicle right in and it was done in no time. So happy to see Bill Plumley back too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi hmayle. Thank You for sharing your high rating. Here at Haasz, we take pride in working quickly yet efficiently for our customers convenience. We look forward to working with you again soon. Thanks for choosing Haasz for your service needs.

Service department was great!

Had a recall on my car. When making the appointment the it was really friendly. When pulling up to the service department you are greeted with hi and smiles. The service department explains everything that they did. And they fixed my recall in a timely matter. Called when it was done and even washed it. I'd definitely go back to the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Jbgirl510! Thank You for sharing this experience with us. Here at Haasz, we strive to always be friendly, making our guests feel welcome. We work quickly yet efficiently for your convenience. We look forward to working with you more in the future. Welcome to the Haasz family!

Service shifter message

Awesome staff, they care and it shows with the new improvements they have make in the service department. Great amenities in the waiting room. Took my jeep Cherokee in for shifting problem. Mechanic,read the codes and it turn out he has seen this problem before. But only a few times. None that ever came back. He said but if it should. He would just put a new valve body in. Haven't had this problem again. But have gotten a service shifter message twice now but goes away after shutting off the car. Doesn't seem to be any shifting problems during this message. No worrys trust they will take care of this and resolve everything. Thanks HAASZ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Poppy! Thank You for taking the time to share this awesome 5 star review with us! All of us at the Haasz Service Department take pride in providing our customers with kindness and comfort. Customer safety and satisfaction are very important to us. Should you have any further issues, please reach out to us and let us know! Thanks for choosing Haasz for your service needs.

Good people working there

Good customer service. Down to earth people. Very knowledgeable staff. They make sure you leave there a happy customer. Would recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Char McClelland. Thank You for taking the time to share this experience with us. We are so happy that you found us to be knowledgeable and friendly. We certainly look forward to helping your friends and family with a vehicle purchase in the near future!

Great Service

Have taken my car there for several services the past few years. Always a pleasurable experience. Mike Purk has always been so helpful and welcoming. Defiantly recomend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hey christi33c! Thank You for sharing your kind words. Here in the Haasz Service Department, we strive to always make our guests feel welcome. Your recommendations are very much appreciated. We look forward to seeing you next time!

GOT WHAT WE WANTED

WE WANTED A YELLOW DODGE CHARGER AND WE GOT IT AND QUICKER THAN I THOUGHT WE WOULD WE ARE VERY HAPPY WITH OUR YELLOW DODGE CHARGER..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey MARCIE2017! Congratulations on your new Dodge Charger! We'd like to thank you for the awesome review! We are always here to work for you. Let us know if we can help with anything else.

Wonderful

Rick was very nice to me and he got me in a much better car than what I was looking for. I would tell my friends and family to go see him and anyone else that is looking for a car. He made sure I got in something that I wanted and he worked with me. I will go to him again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Goddess93. Thank You for taking the time to leave us your great feedback. We strive to treat every customer with respect and hope to make them feel right at home with us. Here at Haasz, we take the time to listen to the wants and needs of our customers, and deliver upon those expectations. We look forward to working with you again in the future. Thanks for choosing Haasz!

Recommend Haasz!!!

Took my car in to get serviced everyone took car of me. From Bill once I pulled up to Derrick & Holly telling me have a good one! I recommend Haasz everyone is professional and they help with needs or wants. Also got a Discount for my service price! Pulled off with my car looking brand new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hey Romaine91! Thank You so much for your kind words! Here at Haasz Service, we strive to make every visit with us pleasant. If there is anything else that we can help you with in the future, please don't hesitate to ask!

Awesome

Very attentive and aware of my needs for good service the checkpoints to my vehicle was very helpful in future repairs and very helpful with my financial situation

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hey Harrissid123! Thank You for your awesome shout out. Here at Haasz, we strive to always be attentive to our customers needs. Please let us know if we can help with anything else!

Great service and prompt service

I would like to say that I really appreciate the professional and prompt service and the friendly service and I enjoyed Ray and his nice and fun personality

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Curleymax. Thank You for your kind words and high rating. We greatly appreciate your business. If there is anything else we can do for you please let us know! Thanks for choosing Haasz for your vehicle needs.