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Fred Martin Superstore

(3,156 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Inventory

See all 766 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2009.
Seller of new Chrysler, Dodge, Jeep, RAM and Fiat models. New cars come with 3 years of free oil changes. We spend twice as much on used car reconditioning as other dealers, Home of the Fred Martin Superstore used car "Customer Happiness Guarantee"! 3 Years of Oil Changes and Roadside Assistance, FREE Lifetime Limited Powertrain Warranty, 15-Day Love It or Leave It Return Guarantee, free CARFAX Buyback Guarantee and a No Lemon Guarantee on select vehicles with a selling price over $12,000! See dealer for details. We service all makes and models.
We spend twice as much on reconditioning as other dealers, PLUS we offer the Fred Martin Superstore "Custome..

Service center

Phone number (330) 576-4360

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Daylor Neal headshot
Daylor Neal
Sales and Leasing Consultant
(61 reviews)
Kelli Slavens headshot
Kelli Slavens
Sales and Leasing Consultant
(52 reviews)
Chris Tompkins headshot
Chris Tompkins
Sales and Leasing Consultant
(36 reviews)
Dave Chaboudy headshot
Dave Chaboudy
Sales and Leasing Consultant
(6 reviews)
Michael Rutherford headshot
Michael Rutherford
Sales & Leasing Consultant/ Commercial Specialist
(95 reviews)
Bill King headshot
Bill King
Sales and Leasing Consultant
(88 reviews)
Joey Phillips headshot
Joey Phillips
Sales and Leasing Consultant
(17 reviews)
Logan Riley headshot
Logan Riley
Sales and Leasing Consultant
(17 reviews)
Lisa Allison headshot
Lisa Allison
Sales and Leasing Consultant
(122 reviews)
Mike Loucks headshot
Mike Loucks
Service Advisor
(87 reviews)
Matt Miller headshot
Matt Miller
Sales and Leasing Consultant
(81 reviews)
William Monroe headshot
William Monroe
Service Manager
(53 reviews)
Jerome Perry headshot
Jerome Perry
New Car Sales Manager
(32 reviews)
Scott Szilagyi headshot
Scott Szilagyi
Service Advisor
(9 reviews)
Tim Smith headshot
Tim Smith
Sales and Leasing Consultant
(31 reviews)
Jeremy Wootan headshot
Jeremy Wootan
Sales and Leasing Consultant
(65 reviews)
Dean Marco headshot
Dean Marco
POST SALE CUSTOMER LIAISON
(62 reviews)
Nick Rizzotto headshot
Nick Rizzotto
New Car Sales Manager
(32 reviews)
De’Angelo "DJ" McNeil headshot
De’Angelo "DJ" McNeil
Sales and Leasing Consultant
(7 reviews)
Mike Naumovski headshot
Mike Naumovski
Used Car Sales Manager
(6 reviews)
Taylor Black headshot
Taylor Black
Service Advisor
(30 reviews)
Brian Conn headshot
Brian Conn
Sales and Leasing Consultant
(7 reviews)
Joe Van Jura headshot
Joe Van Jura
New Car Sales Manager
(8 reviews)
Brett Smith headshot
Brett Smith
General Sales Manager
(7 reviews)
Antonio Taylor headshot
Antonio Taylor
Sales and Leasing Consultant
(15 reviews)
Chad Willis headshot
Chad Willis
Used Car Sales Manager
(5 reviews)
Matt Gordon headshot
Matt Gordon
Sales and Leasing Consultant
(4 reviews)
Stone Vorndran headshot
Stone Vorndran
Sales and Leasing Consultant
(4 reviews)
Chris Gray headshot
Chris Gray
Sales and Leasing Consultant
(2 reviews)
Tallon Maddern headshot
Tallon Maddern
Sales and Leasing Consultant
(2 reviews)
Paul Dobranski headshot
Paul Dobranski
Sales and Leasing Consultant
(1 review)
Andrew Gradwohl headshot
Andrew Gradwohl
Sales and Leasing Consultant
(1 review)
Trevor Swain headshot
Trevor Swain
Sales and Leasing Consultant
(1 review)
Jason Blain headshot
Jason Blain
Sales and Leasing
Libby Heckman headshot
Libby Heckman
Sales and Leasing Consultant
Joe Trocci headshot
Joe Trocci
Sales and Leasing Consultant

Reviews

(3,156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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My 17yr old daughter bought a used car and we purchased

My 17yr old daughter bought a used car and we purchased the warranty with it. She didn’t have it for 12 hours & the check engine light came on. Took it back to the dealership & they said the power module had gone bad on the vehicle & it would cost $3,000.00 for a new part or we could by a used part for $800.00. The warranty I bought didn’t cover this part. This dealership doesn’t care about the customers they only care about about selling you a car & making money. This is something I would have expected from a car lot on the corner, but not a dealership. I will never buy another vehicle from them or recommend them to anyone.

My 17yr old daughter bought a used car and we purchased

My 17yr old daughter bought a used car and we purchased the warranty with it. She didn’t have it for 12 hours & the check engine light came on. Took it back to the dealership & they said the power module had gone bad on the vehicle & it would cost $3,000.00 for a new part or we could by a used part for $800.00. The warranty I bought didn’t cover this part. This dealership doesn’t care about the customers they only care about about selling you a car & making money. This is something I would have expected from a car lot on the corner, but not a dealership. I will never buy another vehicle from them or recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Had my car at a different dealership 3x to correct and

Had my car at a different dealership 3x to correct and issue and it was not corrected. Fred Martin diagnosed the problem and had a game plan to fix it within two hours of my car being on site. Will only use Fred Martin for service of our cars going forward.

Had my car at a different dealership 3x to correct and

Had my car at a different dealership 3x to correct and issue and it was not corrected. Fred Martin diagnosed the problem and had a game plan to fix it within two hours of my car being on site. Will only use Fred Martin for service of our cars going forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that our team could help out! Thank you for your kind words and for choosing us! We look forward to seeing you again!

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People were friendly and helpful.

People were friendly and helpful. The process was quick and easy. Nice selection to choose from and DJ was great.

People were friendly and helpful.

People were friendly and helpful. The process was quick and easy. Nice selection to choose from and DJ was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for shopping with us! Congratulations on your purchase and we look forward to seeing you again!

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Everyone I worked with was very nice and helpful!

Everyone I worked with was very nice and helpful! Amber was amazing, best sales rep I have ever worked with at a dealership. Was very honest and straight forward with me and helped me get the car I fell in love with. Highly recommend her!!

Everyone I worked with was very nice and helpful!

Everyone I worked with was very nice and helpful! Amber was amazing, best sales rep I have ever worked with at a dealership. Was very honest and straight forward with me and helped me get the car I fell in love with. Highly recommend her!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind words and for your 5-star review! We appreciate your business and look forward to seeing you again!

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Excellent service.

Excellent service. Matt Miller ROCKS! Very accommodating and found the vehicle I wanted. Thank you!

Excellent service.

Excellent service. Matt Miller ROCKS! Very accommodating and found the vehicle I wanted. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

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I had a great experience,the service manager kept me

I had a great experience,the service manager kept me informed thru out the entire process and was greatly appreciated.

I had a great experience,the service manager kept me

I had a great experience,the service manager kept me informed thru out the entire process and was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your business and for your review! We look forward to your next visit!

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I bought a used vehicle over the phone from out of state

I bought a used vehicle over the phone from out of state and the experience exceeded my expectations. The salesman took a detailed video of the inside and outside and was very transparent about describing any flaws I should be aware of. We quickly came to an agreement on price and after that I worked with their finance team to close out the paperwork. I appreciated their promptness and professionalism throughout the process!

I bought a used vehicle over the phone from out of state

I bought a used vehicle over the phone from out of state and the experience exceeded my expectations. The salesman took a detailed video of the inside and outside and was very transparent about describing any flaws I should be aware of. We quickly came to an agreement on price and after that I worked with their finance team to close out the paperwork. I appreciated their promptness and professionalism throughout the process!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that our team could get it done! Thank you so much for your kind words and for your purchase! Enjoy your new ride and we look forward to hearing from you again!

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They were very polite and helpful.

They were very polite and helpful. I am glad I chose this dealer. They patiently answered our many questions. Thank you so much!

They were very polite and helpful.

They were very polite and helpful. I am glad I chose this dealer. They patiently answered our many questions. Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!

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I had best experience buying car form Fred Martin

I had best experience buying car form Fred Martin Superstore.Made everything nice and smooth. Thank you again

I had best experience buying car form Fred Martin

I had best experience buying car form Fred Martin Superstore.Made everything nice and smooth. Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear it! Thank you for your 5-star review and for shopping with us! Congratulations on your purchase and we look forward to seeing you again!

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Kelli was extremely helpful and we found her to be a

Kelli was extremely helpful and we found her to be a great representative! She was very competent and knowledgeable with great answers to all of our questions! Kelli also provided us with excellent service and maintained professionalism while establishing a great personal relationship with customers! With her help, we were able to find a fantastic vehicle for our family! Kelli was perfect!

Kelli was extremely helpful and we found her to be a

Kelli was extremely helpful and we found her to be a great representative! She was very competent and knowledgeable with great answers to all of our questions! Kelli also provided us with excellent service and maintained professionalism while establishing a great personal relationship with customers! With her help, we were able to find a fantastic vehicle for our family! Kelli was perfect!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Kelli could provide you with a great car buying experience! Thank you so much for your kind words and for your business. We look forward to seeing you again!

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See all 3156 reviews