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Fred Martin Superstore

(3,335 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
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2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (866) 249-7418 (866) 249-7418
Used (855) 215-0314 (855) 215-0314
Service (888) 719-4521 (888) 719-4521

Inventory

See all 758 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2009.
We spend twice as much on reconditioning as other dealers, PLUS we offer the Fred Martin Superstore "Customer Happiness Guarantee"! 3 Years of FREE Oil Changes, 3 Years of FREE Roadside Assistance, FREE Lifetime Limited Powertrain Warranty, 15-Day Love It or Leave It Return Guarantee, FREE AutoCheck Buyback Protection and a No Lemon Guarantee on any vehicle with a selling price over $12,000! Restrictions apply see dealer for details. We Service All Makes & Models! We accept all trade-ins, we’ll buy your car even if you don’t buy one from us! We have payment plans for everyone & work with over 20 lenders to offer competitive rates ..
We spend twice as much on reconditioning as other dealers, PLUS we offer the Fred Martin Superstore "Custome..

Service center

Phone number (888) 719-4521

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(3,335 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Workers were personable; service Prices outrageous as expected; bounced to three different staff to pay a bill by check. You charge a fee to use a credit card; nice touch to make the customer feel valued!

Workers were personable; service Prices outrageous as expected; bounced to three different staff to pay a bill by check. You charge a fee to use a credit card; nice touch to make the customer feel valued!

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi There, without knowing your name we cannot specifically response. You are correct, as is now the standard with rising credit card fees we do charge for use of credit. Debit cards skirt this, and we can accept cash. Checks are accepted, but we do typically need manager approval as they are not common place. We certainly understand this was frustrating since you simply wished to pay and be on your way. We apologize for the inconvenience. Thank you for your business.

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Hunter was very nice and answered all our questions!! Wish they would wash the car for you instead of having us go through carwash

Hunter was very nice and answered all our questions!! Wish they would wash the car for you instead of having us go through carwash

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for your high review! We appreciate your business and we look forward to making your next experience even better!

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Talked over the phone about a vehicle and was very rude and condescending. Would not recommend.

Talked over the phone about a vehicle and was very rude and condescending. Would not recommend.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi There, we were unable to locate your visit in our system to properly address your experience with Trevor. Please email [email protected] with your name so that we may research your call and provide feedback to the salesperson. We apologize this was your experience. Thank you for your comments.

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Very good experience trading in and purchase. Everyone involved stepped up there game. I recommend

Very good experience trading in and purchase. Everyone involved stepped up there game. I recommend

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for choosing our team! Congratulations on your new Jeep and we look forward to seeing you again!

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Very friendly service. Fast and efficient. Did a good job of informing me of all that was done.

Very friendly service. Fast and efficient. Did a good job of informing me of all that was done.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind words and for choosing our team. We look forward to seeing you again!

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I wish I didn’t have so many problems with the vehicle but the service I received was excellent I’ll give 10’s. For all the deparments

I wish I didn’t have so many problems with the vehicle but the service I received was excellent I’ll give 10’s. For all the deparments

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are truly sorry to hear about the experience your are having regarding your vehicle, but we're glad our team has been there to be able to make this right. Thank you so much for your support and for your kind, 5-star review.

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They had our car for a week and didn’t give us a vehicle to drive.

They had our car for a week and didn’t give us a vehicle to drive.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Good morning. We sincerely apologize for the long turnaround time and the inconvenience of not having a loaner vehicle. This recall required extensive labor, including removing the headliner of the vehicle, and strict manufacturer guidelines severely limited our rental car coverage. We truly regret the disruption to your schedule and we thank you for your review.

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Always treated well. Our salesman, Daylor Neal, has always tried to do his best to take care of us. It’s our 6th purchase from him.

Always treated well. Our salesman, Daylor Neal, has always tried to do his best to take care of us. It’s our 6th purchase from him.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your continued support of Daylor and our Team! Congratulations on your purchase and we look forward to your next visit!

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Service for Recall! Easy to setup appointment and they had me back on the road in no time. Hunter was excellent!

Service for Recall! Easy to setup appointment and they had me back on the road in no time. Hunter was excellent!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our team could help! Thank you so much for your 5-star review and for choosing our team! We look forward to seeing you again!

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Quick, knowledgeable! Very kind, and super thorough. Was shown a few cars and pricing and was able to make the right decision for me!

Quick, knowledgeable! Very kind, and super thorough. Was shown a few cars and pricing and was able to make the right decision for me!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for your business. We look forward to seeing you again!

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See all 3335 reviews

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