Reviews
Great customer service knowledgeable about my car 2017
Great customer service knowledgeable about my car 2017 kia sportsge ex they will be doing my oil changes
Great customer service knowledgeable about my car 2017
Great customer service knowledgeable about my car 2017 kia sportsge ex they will be doing my oil changes
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear it! Thank you for your kind words and for your business! We look forward to seeing you again!
Amazing experience with Chris T and Paul D were amazing!
Amazing experience with Chris T and Paul D were amazing! Got exactly what I wanted with no hassel.
Amazing experience with Chris T and Paul D were amazing!
Amazing experience with Chris T and Paul D were amazing! Got exactly what I wanted with no hassel.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear it! Thank you so much for your kind words and for your 5-star review. Congratulations on your purchase and we look forward to seeing you again!
Friendly and professional.
Friendly and professional. Listened to my explanation of the problem. Took a month to get the parts in. Now have to wait for cold weather to see if correctly repaired.
Friendly and professional.
Friendly and professional. Listened to my explanation of the problem. Took a month to get the parts in. Now have to wait for cold weather to see if correctly repaired.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We thank you for your patience and for your high rating! We apologize for the delay but are happy to hear we could provide a good experience all around. Thank you again and we look forward to making your next experience even better!
Great working with Trevor.
Great working with Trevor. Very easy and done very professionally. Would highly recommend and we drive all the way from Pittsburgh.
Great working with Trevor.
Great working with Trevor. Very easy and done very professionally. Would highly recommend and we drive all the way from Pittsburgh.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear it! Thank you for your kind words and for your 5-star review! We look forward to seeing you again!
I went in the day of the month and it was packed, with
I went in the day of the month and it was packed, with that said the team was amazing .Sales manager John and salesman Matt were knowledgeable and made the process easy. Wondering experience.
I went in the day of the month and it was packed, with
I went in the day of the month and it was packed, with that said the team was amazing .Sales manager John and salesman Matt were knowledgeable and made the process easy. Wondering experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and for your 5-star review! Congratulations on your purchase and we look forward to seeing you again!
I had great attentive service, and the vehicle i chose
I had great attentive service, and the vehicle i chose was in really good if not darn near new condition. 2022 Jeep Rubicon. Very satisfied.
I had great attentive service, and the vehicle i chose
I had great attentive service, and the vehicle i chose was in really good if not darn near new condition. 2022 Jeep Rubicon. Very satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We love to hear it! Thank you so much for your kind words and for your 5-star review! Congratulations on your purchase and we look forward to seeing you again!
Long story short… I bought my car about 18 months ago and
Long story short… I bought my car about 18 months ago and it was a certified used vehicle. The buying process was great. I was very happy with the sales person Lonnie. Fast-forward to 18 months later about a month ago, my transmission went out. I took it back to the dealership paid for the diagnosis which was about $200. They told me my transmission was out with my certified warranty. I had to pay 25% of the cost, which was not bad at all. I got my car back and two days later the transmission went out again. I was furious. I had to have it towed back to the dealership. I was not happy at all. However, I am extremely pleased about the way Scott from the service department handled this. I was offered a brand new jeep compass as a loaner car at no charge while they diagnosed my car again. Today I got a call from Scott that my transmission was done and they did a few test drives on it to make sure that it was in drivable condition and that he was going to send it across the street for a VIP cleaning for my inconvenience.. I was so happy to hear this. It’s bad enough when your car has issues. Scott made this process so much easier. Thank you, Scott for taking care of this.
Long story short… I bought my car about 18 months ago and
Long story short… I bought my car about 18 months ago and it was a certified used vehicle. The buying process was great. I was very happy with the sales person Lonnie. Fast-forward to 18 months later about a month ago, my transmission went out. I took it back to the dealership paid for the diagnosis which was about $200. They told me my transmission was out with my certified warranty. I had to pay 25% of the cost, which was not bad at all. I got my car back and two days later the transmission went out again. I was furious. I had to have it towed back to the dealership. I was not happy at all. However, I am extremely pleased about the way Scott from the service department handled this. I was offered a brand new jeep compass as a loaner car at no charge while they diagnosed my car again. Today I got a call from Scott that my transmission was done and they did a few test drives on it to make sure that it was in drivable condition and that he was going to send it across the street for a VIP cleaning for my inconvenience.. I was so happy to hear this. It’s bad enough when your car has issues. Scott made this process so much easier. Thank you, Scott for taking care of this.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Misty, we apologize sincerely for you having to come back in for us to get your transmission fixed. We are glad to hear that Scott and our team were able to take a negative experience and turn it into a positive one. Thank you so much for allowing us the opportunity to make this right. If there is anything else we can help with, please reach out and let us know. Thank you again and we look forward to making your next visit even better!
Very good place to deal with.
Very good place to deal with. I have bought many vehicles from them. Would highly recommend them.
Very good place to deal with.
Very good place to deal with. I have bought many vehicles from them. Would highly recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We love to hear it! Thank you so much for your kind, 5-star review and for your business. Congratulations on your purchase and we look forward to seeing you again!
Chris sold me a used 2020 Jeep Cherokee last Nov.
Chris sold me a used 2020 Jeep Cherokee last Nov. I bought it for my wife and she loves it. 10/10 I'm not comfortable with high pressure sales tactics at dealerships and have had a couple bad experiences at Fred Martin in the past. Chris was a gentleman and helped me navigate the process of buying a vehicle. I have a lease up in Nov. And I look forward to seeing him this fall for my next purchase.
Chris sold me a used 2020 Jeep Cherokee last Nov.
Chris sold me a used 2020 Jeep Cherokee last Nov. I bought it for my wife and she loves it. 10/10 I'm not comfortable with high pressure sales tactics at dealerships and have had a couple bad experiences at Fred Martin in the past. Chris was a gentleman and helped me navigate the process of buying a vehicle. I have a lease up in Nov. And I look forward to seeing him this fall for my next purchase.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Tom. We're happy to hear that Chris and our team could take a previous poor experience and turn it around into a good one. Thank you so much for giving us another chance and for taking the time to share your experience. Congratulations on your purchase and we look forward to making your next purchase experience even better!
My salesman was Chris Grey he’s awesome and definitely
My salesman was Chris Grey he’s awesome and definitely gets you into what you want the Fred Martin team works with you and makes buying and financing a vehicle easy you’ll definitely leave the dealership in a new vehicle!!!
My salesman was Chris Grey he’s awesome and definitely
My salesman was Chris Grey he’s awesome and definitely gets you into what you want the Fred Martin team works with you and makes buying and financing a vehicle easy you’ll definitely leave the dealership in a new vehicle!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We love to hear it! Thank you for your kind words and for your 5-star review! We appreciate your business. Congratulations on your purchase and we look forward to seeing you again!