Reviews
Worked with Brian and then Joey who were both helpful. Nick however was another story. The manager’s tone was dismissive, and his approach came across as condescending, particularly when discussing my questions about the vehicle. As a woman making a significant purchase, I expect to be treated with professionalism and courtesy, regardless of assumptions. This experience did not reflect those standards. Do better Nick.
Worked with Brian and then Joey who were both helpful. Nick however was another story. The manager’s tone was dismissive, and his approach came across as condescending, particularly when discussing my questions about the vehicle. As a woman making a significant purchase, I expect to be treated with professionalism and courtesy, regardless of assumptions. This experience did not reflect those standards. Do better Nick.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
They are all very friendly and take care of my car. They helped me get the car I wanted and the loan.
They are all very friendly and take care of my car. They helped me get the car I wanted and the loan.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind, 5-star review and for your business! We look forward to seeing you again!
Great deal on 2018 Ram 1500 .Super salesmen Antonio Taylor was my man.Very good experience all around.looks and drives like new.
Great deal on 2018 Ram 1500 .Super salesmen Antonio Taylor was my man.Very good experience all around.looks and drives like new.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear that Antonio and our team could help take care of you! Thank you so much for your business and for taking the time to leave us 5-stars. Congratulations on your Ram and we look forward to seeing you again!
Very pleasant atmosphere and an xcellent vehicle purchasing experience. Salesman Matt Miller was tremendously knowledgeable and very patient. Would definitely recommend this dealership and salesman.
Very pleasant atmosphere and an xcellent vehicle purchasing experience. Salesman Matt Miller was tremendously knowledgeable and very patient. Would definitely recommend this dealership and salesman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that our team could create a great truck buying experience! Thank you for your kind words and for choosing our business. Congratulations on your new Ram and we look forward to seeing you again!
Tim was amazing salesman he didn't try to sale us on anything he was very polite in his approach and thats why i loved the experience we had there today my wife loves her new vehicle we’ll definitely be back there when we need another vehicle hope he is still there
Tim was amazing salesman he didn't try to sale us on anything he was very polite in his approach and thats why i loved the experience we had there today my wife loves her new vehicle we’ll definitely be back there when we need another vehicle hope he is still there
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear that Tim and our team could provide a great experience! Thank you so much for your kind words and for your business! Congratulations on your purchase and we look forward to seeing you again!
I will never buy a car from Fred Martin ever again. I have bought many cars in my lifetime and buying from them was, by far, the worst experience I have ever had. They sold me a car with defects and then didn’t offer any kind of help in repairing them. The stupid part is that they could have easily had a happy customer by doing something easy and inexpensive. Instead they refused it and if I can convince just one person to not buy a car there they will lose a lot more money than what I was asking for. My goal is to convince as many people to not buy there as possible. Thanks, Brett. You’re a terrible business person.
I will never buy a car from Fred Martin ever again. I have bought many cars in my lifetime and buying from them was, by far, the worst experience I have ever had. They sold me a car with defects and then didn’t offer any kind of help in repairing them. The stupid part is that they could have easily had a happy customer by doing something easy and inexpensive. Instead they refused it and if I can convince just one person to not buy a car there they will lose a lot more money than what I was asking for. My goal is to convince as many people to not buy there as possible. Thanks, Brett. You’re a terrible business person.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Johnny. We apologize your experience was anything less than 5-stars, Without a last name, it is difficult for us to look into the situation and find out what went wrong. When you can, please email us at Fmcares@fmcars.com with your contact information and a description of your experience so we may look into this further. We thank you for your comments and hope to hear from you soon.
I have already talked to several people at your dealership. I think I was in contact with five or six different people, including the service department director and three different managers. I even talked to the general manager. I doubt that anything would change regardless of what I do now. I got shifted from one person to another and nobody wanted to take responsibility for anything.
Mike Rutherford was awesome to deal with from start to finish. Great overall buying experience. Would highly recommend them to anyone looking for a new Ram truck.
Mike Rutherford was awesome to deal with from start to finish. Great overall buying experience. Would highly recommend them to anyone looking for a new Ram truck.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear it! Thank you so much for your kind words and for your 5-star review! Congratulations on your new Ram and we look forward to seeing you again!
Great customer service knowledgeable about my car 2017 kia sportsge ex they will be doing my oil changes
Great customer service knowledgeable about my car 2017 kia sportsge ex they will be doing my oil changes
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear it! Thank you for your kind words and for your business! We look forward to seeing you again!
Amazing experience with Chris T and Paul D were amazing! Got exactly what I wanted with no hassel.
Amazing experience with Chris T and Paul D were amazing! Got exactly what I wanted with no hassel.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear it! Thank you so much for your kind words and for your 5-star review. Congratulations on your purchase and we look forward to seeing you again!
Friendly and professional. Listened to my explanation of the problem. Took a month to get the parts in. Now have to wait for cold weather to see if correctly repaired.
Friendly and professional. Listened to my explanation of the problem. Took a month to get the parts in. Now have to wait for cold weather to see if correctly repaired.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We thank you for your patience and for your high rating! We apologize for the delay but are happy to hear we could provide a good experience all around. Thank you again and we look forward to making your next experience even better!