Reviews
Got my truck towed in Wednesday had a flat tire no spare
Got my truck towed in Wednesday had a flat tire no spare they were able to plug the tire and I got my truck back this afternoon. Everything was good except for when I went to get into my truck to leave they parked another vehicle so close I couldn’t open my door. I had to get in on the passenger side.
Got my truck towed in Wednesday had a flat tire no spare
Got my truck towed in Wednesday had a flat tire no spare they were able to plug the tire and I got my truck back this afternoon. Everything was good except for when I went to get into my truck to leave they parked another vehicle so close I couldn’t open my door. I had to get in on the passenger side.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I leased a Jeep Grand Cherokee Limited twice from this
I leased a Jeep Grand Cherokee Limited twice from this dealership and have always had a great experience. I love the car and the features.
I leased a Jeep Grand Cherokee Limited twice from this
I leased a Jeep Grand Cherokee Limited twice from this dealership and have always had a great experience. I love the car and the features.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear it! Thank you for your kind words and for your continued support of our dealership. Congratulations on your new Jeep Lease and we look forward to your next visit!
Efficient repair.
Efficient repair. Great people the experience was non stressful and done with no hassles recommend their use for repairs
Efficient repair.
Efficient repair. Great people the experience was non stressful and done with no hassles recommend their use for repairs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear it! Thank you so much for your kind, 5-star review and for your business. We look forward to seeing you again!
Dealership was clean, organized and inviting.
Dealership was clean, organized and inviting. Kellie was terrific. Answered all questions. Positive attitude and gave us the sense she cared about the car we wanted.
Dealership was clean, organized and inviting.
Dealership was clean, organized and inviting. Kellie was terrific. Answered all questions. Positive attitude and gave us the sense she cared about the car we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that Kelli and our team could provide you with a great experience! Thank you for your business and for taking the time to leave us this kind review. Congratulations on your new Jeep and we look forward to seeing you again!
I had a mishap with my vehicle due to a warranty issue
I had a mishap with my vehicle due to a warranty issue with my Dodge Ram, a warranty issue, I commute for work (Verizon Corp Store) from Strasburg to Fairlawn, and a first time visitor to the FRED MARTIN service department ,Taylor Black was awesome, Taylor greeted me, welcomed me, and took sincere care with empathy to my situation, I moved from Michigan to Ohio recently, and soon will be looking into a New Vehicle, FRED MARTIN staff and Service Department really cares and it shows you have a new loyal customer for years to come. Thank You Taylor
I had a mishap with my vehicle due to a warranty issue
I had a mishap with my vehicle due to a warranty issue with my Dodge Ram, a warranty issue, I commute for work (Verizon Corp Store) from Strasburg to Fairlawn, and a first time visitor to the FRED MARTIN service department ,Taylor Black was awesome, Taylor greeted me, welcomed me, and took sincere care with empathy to my situation, I moved from Michigan to Ohio recently, and soon will be looking into a New Vehicle, FRED MARTIN staff and Service Department really cares and it shows you have a new loyal customer for years to come. Thank You Taylor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for choosing our team and for your kind, 5-star review! We're happy to hear we could help out! Thank you again and we look forward to your next visit!
Service department did a great job with repairs on our
Service department did a great job with repairs on our vehicle and went above and beyond
Service department did a great job with repairs on our
Service department did a great job with repairs on our vehicle and went above and beyond
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear it! Thank you so much for your kind words and for your business! We look forward to seeing you again!
Matt was awesome!
Matt was awesome! He was super helpful throughout the entire process. 10/10 would definitely recommend!
Matt was awesome!
Matt was awesome! He was super helpful throughout the entire process. 10/10 would definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear that Matt and our team could provide a great experience! Thank you for your kind words and for your 5-star review. Congratulations on your new Jeep and we look forward to your next visit!
Very polite answered all of my concerns and worked hard
Very polite answered all of my concerns and worked hard for me to get the best deal,
Very polite answered all of my concerns and worked hard
Very polite answered all of my concerns and worked hard for me to get the best deal,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to hear it! Thank you so much for your kind words and for your 5-star review. Congratulations on your purchase and we look forward to seeing you again!
You guys are all very nice and do great work!
You guys are all very nice and do great work! I want to thank you guys!
You guys are all very nice and do great work!
You guys are all very nice and do great work! I want to thank you guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and for your kind, 5-star rating! Congratulations on your purchase and we look forward to seeing you again!
joey was very helpful through the whole process very
joey was very helpful through the whole process very pleased with the experience anx i love my new car
joey was very helpful through the whole process very
joey was very helpful through the whole process very pleased with the experience anx i love my new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear that Joey and our team could provide a great experience! Thank you so much for your 5-star review and for your business!