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Fred Martin Superstore

(3,251 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Inventory

See all 850 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2009.
We spend twice as much on reconditioning as other dealers, PLUS we offer the Fred Martin Superstore "Customer Happiness Guarantee"! 3 Years of FREE Oil Changes, 3 Years of FREE Roadside Assistance, FREE Lifetime Limited Powertrain Warranty, 15-Day Love It or Leave It Return Guarantee, free CARFAX Buyback Guarantee and a No Lemon Guarantee on any vehicle with a selling price over $12,000! We Service All Makes & Models! We accept all trade-ins, we’ll buy your car even if you don’t buy one from us! We have payment plans for everyone & work with over 20 lenders to offer competitive rates to our customers.
We spend twice as much on reconditioning as other dealers, PLUS we offer the Fred Martin Superstore "Custome..

Service center

Phone number (330) 576-4360

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Kelli Slavens headshot
Kelli Slavens
Sales and Leasing Consultant
(63 reviews)
Dave Chaboudy headshot
Dave Chaboudy
Sales and Leasing Consultant
(7 reviews)
Tallon Maddern headshot
Tallon Maddern
Sales and Leasing Consultant
(5 reviews)
Rob Zabel headshot
Rob Zabel
Sales and Leasing Consultant
(178 reviews)
Mike Loucks headshot
Mike Loucks
Service Advisor
(93 reviews)
Bill King headshot
Bill King
Sales and Leasing Consultant
(90 reviews)
Dean Marco headshot
Dean Marco
POST SALE CUSTOMER LIAISON
(63 reviews)
Tim Smith headshot
Tim Smith
Sales and Leasing Consultant
(32 reviews)
Lisa Allison headshot
Lisa Allison
Sales and Leasing Consultant
(125 reviews)
Matt Miller headshot
Matt Miller
Sales and Leasing Consultant
(86 reviews)
William Monroe headshot
William Monroe
Service Manager
(54 reviews)
Nick Rizzotto headshot
Nick Rizzotto
New Car Sales Manager
(35 reviews)
Scott Szilagyi headshot
Scott Szilagyi
Service Advisor
(13 reviews)
Brian Conn headshot
Brian Conn
Sales and Leasing Consultant
(8 reviews)
Chris Tompkins headshot
Chris Tompkins
Sales and Leasing Consultant
(38 reviews)
Taylor Black headshot
Taylor Black
Service Advisor
(34 reviews)
Jeremy Wootan headshot
Jeremy Wootan
Sales and Leasing Consultant
(65 reviews)
Jerome Perry headshot
Jerome Perry
New Car Sales Manager
(34 reviews)
Chad Willis headshot
Chad Willis
Used Car Sales Manager
(7 reviews)
Joe Van Jura headshot
Joe Van Jura
New Car Sales Manager
(8 reviews)
Brett Smith headshot
Brett Smith
General Sales Manager
(7 reviews)
Joey Phillips headshot
Joey Phillips
Sales and Leasing Consultant
(18 reviews)
Mike Naumovski headshot
Mike Naumovski
Used Car Sales Manager
(8 reviews)
Matt Gordon headshot
Matt Gordon
Sales and Leasing Consultant
(6 reviews)
Chris Gray headshot
Chris Gray
Sales and Leasing Consultant
(4 reviews)
Paul Dobranski headshot
Paul Dobranski
Sales and Leasing Consultant
(2 reviews)
Trevor Swain headshot
Trevor Swain
Sales and Leasing Consultant
(2 reviews)
Tommy Cox headshot
Tommy Cox
Sales and Leasing Consultant
(1 review)
Tab Brown headshot
Tab Brown
Sales and Leasing Consultant
Tim Bulgrin headshot
Tim Bulgrin
Sales & Leasing Consultant
Wyatt Hamby headshot
Wyatt Hamby
Sales and Leasing Consultant
Braxdon Horvath headshot
Braxdon Horvath
Sales and Leasing Consultant
Lisa Minor headshot
Lisa Minor
Sales and Leasing Consultant
Joe Robinson headshot
Joe Robinson
Sales and Leasing Consultant
Tim Shaum headshot
Tim Shaum
Sales and Leasing Consultant
Haley Thompson headshot
Haley Thompson
Sales and Leasing Consultant

Reviews

(3,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Matt and Mike are very professional.

Matt and Mike are very professional. The whole experience has been straight to the point and what they can do for you. I would shop here again in the future. I recommend giving this store a try.

Matt and Mike are very professional.

Matt and Mike are very professional. The whole experience has been straight to the point and what they can do for you. I would shop here again in the future. I recommend giving this store a try.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dishonest, Deceitful, lacks Integrity and Unorganzied.

Dishonest, Deceitful, lacks Integrity and Unorganzied. I would never again purchase a vehicle from this individual.

Dishonest, Deceitful, lacks Integrity and Unorganzied.

Dishonest, Deceitful, lacks Integrity and Unorganzied. I would never again purchase a vehicle from this individual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We apologize that your experience was anything than 5-stars. We have been made aware that our management team has reached out in order to get this issue resolved. We hope we were able to provide a better experience. If there is anything else we can help with, please email us at fmcares@fmcars.com and let us know. We thank you for your review and for your business.

Consumer response

Your Management team never reached out....the dishonest pattern continues with fabricated lies.

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Tallon was very accommodating and knowledgeable about the

Tallon was very accommodating and knowledgeable about the vehicle and the inner workings of the dealership. He was helpful and kind. The finance department was efficient and helpful as well. Overall an excellent dealership to deal with. Enjoyed my time there. 10 out of 10 👍🏼

Tallon was very accommodating and knowledgeable about the

Tallon was very accommodating and knowledgeable about the vehicle and the inner workings of the dealership. He was helpful and kind. The finance department was efficient and helpful as well. Overall an excellent dealership to deal with. Enjoyed my time there. 10 out of 10 👍🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind, 5-star review and for your business! Congratulations on your new Jeep and we look forward to seeing you again!

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Most helpful dealership I could find.

Most helpful dealership I could find. Matt was very helpful and made the process easy.

Most helpful dealership I could find.

Most helpful dealership I could find. Matt was very helpful and made the process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for your business. Congratulation on your new Jeep and we look forward to seeing you again!

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I was very pleased with with Rob took his time explaining

I was very pleased with with Rob took his time explaining everything and very friendly!

I was very pleased with with Rob took his time explaining

I was very pleased with with Rob took his time explaining everything and very friendly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our team could help! Thank you so much for your kind words and for your business. Congratulations on your new Dodge and we look forward to seeing you again!

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Awesome dealership.

Awesome dealership. Rob was professional and awesome exceeded my expectations. Even followed up days later ready to answer any questions I had. Told him what I wanted had he more then delivered the vehicle.

Awesome dealership.

Awesome dealership. Rob was professional and awesome exceeded my expectations. Even followed up days later ready to answer any questions I had. Told him what I wanted had he more then delivered the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for your business. Congratulations on your new Ram and we look forward to seeing you again!

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Ben, who was our salesman was very professional and

Ben, who was our salesman was very professional and courteous. He went over our new car with us in great detail and explained everything very well. Management was very helpful and accommodating regarding the use of a credit card. We thank everyone at this dealership very much!

Ben, who was our salesman was very professional and

Ben, who was our salesman was very professional and courteous. He went over our new car with us in great detail and explained everything very well. Management was very helpful and accommodating regarding the use of a credit card. We thank everyone at this dealership very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Ben and our team could provide you with a great experience! Thank you so much for your kind words anf for your business. Congratulations on your new Jeep and we look forward to seeing you again!

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excellent and the salesman Daylor Neal was.

excellent and the salesman Daylor Neal was. fantastic. i will be recommending him to my friends

excellent and the salesman Daylor Neal was.

excellent and the salesman Daylor Neal was. fantastic. i will be recommending him to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you so much for your kind words and for your 5-star review! We look forward to seeing you again!

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VERY PROFESSIONAL.

VERY PROFESSIONAL.MEMBERS WITH KIND, ATTENTIVE LISTENING AND CARING ABOUT YOUR REASON TO COME IN. ILL CHK THEIR INVENTORY NEXT TIME FIRST!

VERY PROFESSIONAL.

VERY PROFESSIONAL.MEMBERS WITH KIND, ATTENTIVE LISTENING AND CARING ABOUT YOUR REASON TO COME IN. ILL CHK THEIR INVENTORY NEXT TIME FIRST!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for kind words! We're happy to hear we could help find what you were looking for! Thank you for your business and we look forward to your next visit!

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The oil change was quick, in and out in no time.

The oil change was quick, in and out in no time. Within that time they were able to check other maintenance items and notified me.

The oil change was quick, in and out in no time.

The oil change was quick, in and out in no time. Within that time they were able to check other maintenance items and notified me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We love to hear it! Thank you for your kind words and for your business. We look forward to your next visit!

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