Reviews
The staff are very friendly and helpful not pushy.
The staff are very friendly and helpful not pushy. The service department was very easy to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
People are friendly, and know what they are selling.
People are friendly, and know what they are selling. Awesome experience for going there the 1st time and driving out with what we came after.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was fine, repair estimate was too expensive for
Service was fine, repair estimate was too expensive for me, so I couldn’t get repair
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Everyone in the service department is absolutely
Everyone in the service department is absolutely wonderful. They always do a great job on our Cadillac. Would not take it elsewhere!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We brought the car in for a recall and it was taken care
We brought the car in for a recall and it was taken care of. Thanks for that. Problem was something was changed with the tire sensors. I always had one tire that would periodically register and then not. Now all 4 state NO info on tire pressure. So every time I start the car it says there’s a problem and I must hit the reset button to see speedometer. Every time. I called about it and was told to bring it in. Was unhappy to be changed your $25 fee to get the car picked up. That’s not right since you guys hit something that caused the issue. I complained and was told Harry would contact me. We’re still waiting. If you caused the problem then you should be the one fixing it without us bringing it in and sitting there again for hours.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for filling out the survey and I will let Harry know to call you. However the tire sensors are in your tires themself and have internal batteries. The batteries dies out over time and need replacing. the recall was toe links in suspension and the tire would not have to be dismounted. I will look at the whole repair order when i get back to work and review with Harry, I or myself will call you.
Just purchased new xt6 from plaza.
Just purchased new xt6 from plaza. Had a shifting problem. Drove to dealer and talked to sales man we purchased car. Had car brought in and fixed in twenty minutes. Very much cares about customer. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service people if I were still in business I would
The service people if I were still in business I would hire immediately. They are great
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience there for the first time was excellent.
My experience there for the first time was excellent. My technician Harry was very knowledgeable an courteous! An timely!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were not kept informed on our car's status.
We were not kept informed on our car's status. We always had to call to find out about our car. Service personnel were always friendly, just a bit frustrated about this experience. Prior experience was excellent.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for responding to the survey and i am sorry that you experience was less then excellent. I will review this with Harry and make sure you next visit will meet your expectations.
Steve is wonderful!
Steve is wonderful! Best service by far and Steve treats me so good every time, thankful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
