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Plaza Cadillac

(1,817 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Quite happy 😊 with the entire dealership. Sales,...

Quite happy 😊 with the entire dealership. Sales, Service, and Parts. Steve Wiggins does a good job taking care of me. Nice to see someone who cares about the Customer, even after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Job was completed under the time estimate for job...

Job was completed under the time estimate for job completion. Very friendly customer service personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ready to serve me and finished on and washed the vehicle...

Ready to serve me and finished on and washed the vehicle so it was ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a Pleasure to deal with Plaza again I was...

It was a Pleasure to deal with Plaza again I was treated fairly and professionally

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was very impressive with the treatment I received by...

I was very impressive with the treatment I received by the service department specifically by Mr Harry, excellent service. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Because my first opportunity to experience this...

Because my first opportunity to experience this dealership was through there service department, I chose to return when the lease on my XT5 was nearing its end. The salesman I worked with was informative and supportive, while assuring me that I could reconnect at any time for any reason! My only criticism is that they did not have a number of cars for me to pick from based upon current shipping difficulties.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

For this service appointment everything was excellent...

For this service appointment everything was excellent unlike some of my past experiences. They were courteous and actually completed the job earlier than quoted for this visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Nathan, our salesman was great to work with. We got...

Nathan, our salesman was great to work with. We got caught in the "the car is built but no chips". We waited 6 months for the delivery. We are both happy with the XT6 and Plaza Cadilac. We would certainly look at purchasing there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service personnel wonderful to deal with: courteous,...

Service personnel wonderful to deal with: courteous, thorough, helpful, pleasant.. Even bring my Mercedes to Plaza Service Department as well as my Cadillac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It is always a pleasure to have my Cadillacs serviced at...

It is always a pleasure to have my Cadillacs serviced at Plaza. Steve Wiggins is a super person to work with - always very courteous, helpful and competent. Plaza is fortunate to have Steve on its' staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.