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Plaza Cadillac

(1,817 reviews)
Visit Plaza Cadillac
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award
New (352) 702-3162 (352) 702-3162
Used (352) 702-3164 (352) 702-3164
Service (352) 702-3166 (352) 702-3166

Reviews

(1,817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plaza Cadillac from DealerRater.

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Excellent service personnel in particular Steve and sales...

Excellent service personnel in particular Steve and sales personnel in particular Robbie. Both outstanding individuals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service by staff and management. Would love to...

Excellent service by staff and management. Would love to do business again in future. 5 star for Rick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Is truly a dealership that exemplifies the Cadillac...

Is truly a dealership that exemplifies the Cadillac brand as being first class. Should make GM proud.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are always fitting me in with my multiple vehicles...

They are always fitting me in with my multiple vehicles and get them done on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From my first interaction with a team member through...

From my first interaction with a team member through driving away, I was met with nothing less than total respect, professionalism and friendly people! Our service rep, Steve, was great and kept us informed of the progress. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service dept is always ready to help you whenever you...

Service dept is always ready to help you whenever you come in or call them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

It was a pleasant experience buying my. Car from this...

It was a pleasant experience buying my. Car from this dealership. Rick Jimenez went out of his way to drive the car to me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I call Plaza Cadillac on a Thursday. Robbie was my...

I call Plaza Cadillac on a Thursday. Robbie was my contact. I decussed briefly what l was interested in. The appointment was made for Friday at 3 pm. He met us promptly with everything ready to go, best price everything. There was no pressure. The vehicle l requested was sparkling and ready to go. We drove the vehicle and decided to change to a more equipped one sorry Robbie😔, no problem. We were still able to complete the purchase in less then 3hrs. Great personality and knowledge about the vehicles. The finance manager was straight forward with no pressure which made our purchase go smoothly. I am very happy l choose Plaza. I love my XT6😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Your technician arrived and promptly repaired our...

Your technician arrived and promptly repaired our vehicle. He was courteous and knowledgeable and helpful with our issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department told me exactly what was going on all...

Service department told me exactly what was going on all the time well my air conditioner was being fixed it kept me Informed of the progress the problem was solved that they did a great job and all the people very courteous and the car was done in the time they told me it would be great job by all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.