Reviews
Salesperson said they would send pictures of a car which
Salesperson said they would send pictures of a car which I expressed interest. That never happened.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Joe, thank you for bringing this matter to our attention. Please contact us at (661) 200-9111 so we can work with you to make this right.
Excellent car purchase experience!
Excellent car purchase experience! Tanzin Islam in sales is trustworthy, responsive and honest. He took so many steps to be sure I was happy and comprehended everything. Tanzin Islam's follow up process is exceptional and one of a kind. Zayn in Management is compassionate and careful to explain the history of his vehicles. What a pleasure to build more confidence on top of the car fax report. The purchase process regarding financing with Kevin was also very precise and he was careful to explain all loan and contract options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Ryan, thank you for your kind review; we are happy to pass along your comments to the team here at Valencia BMW! If you ever need help, just give us a call. Happy motoring!
Edmound and management worked closely with me and my
Edmound and management worked closely with me and my family to get us a deal we were anticipating. Their hospitality and customer service was above the standards provided by any other local dealer. A big thank you for the Valencia BMW turning our dreams into a reality!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Valencia BMW - Great Team #Kurt in Sales..amazing
Kurt in Sales is amazing - we are on my fourth car. .this deal was tricky, I was asking a million Q's - no prob, he was there to answer them all and we got the best deal done for me. 12 years I've been with these guys!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Working with Maryo was productive and fair.
Working with Maryo was productive and fair. He responded promptly to my inquiries which is more than I can say for sales people I have worked with at other dealerships. The dealership is clean, in a good location and I would recommend them.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us, Jason! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
A delightful ride with the BMW Valancia
I recently purchased a BMW X6 from Russell at the Valancia BMW dealership, and I couldn't be happier! Russell provided exceptional service and made the whole buying process a breeze. The car itself is a dream come true, with top-notch features and a sleek design. I highly recommend Russell and the Valancia BMW dealership for anyone in the market for a luxury vehicle. Five stars all the way!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Parsa, thanks so much for the warm recommendation of the team here at Valencia BMW. If you ever need help, just give us a call. Happy motoring!
Valencia BMW always provides great service for both of my
Valencia BMW always provides great service for both of my vehicles and amazing customer service every time I visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
John in sales was enjoyable to work with.
John in sales was enjoyable to work with. A non pushy salesman is always a plus for me. Quick easy and to the point.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Caring thoughtful and efficient.
Caring thoughtful and efficient. On my third car from here and will go back again! I trust them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!
Christopher was great as our salesman.
Christopher was great as our salesman. When have had two other BMWs serviced here and the service department fails greatly compared to the sales department. Christopher got us the car we wanted and more than a fair price on trade. Plus Christopher and his manager got us a great deal on our new 2024 X3.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Valencia BMW. Don't hesitate to call us if you ever need anything. Be safe on the road!