Reviews
Service us always good here.
Service us always good here. I like the fact that they take the time to not only describe what needs to get done, but the impacts of said service, such as what can wait, what can't, etc. The service department members are friendly and patient, so it doesn't feel like an assembly line.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad our service team made your day a little easier by being informative and welcoming. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
I been seeing Michael Berard for my truck service, He
I been seeing Michael Berard for my truck service, He has been providing excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AL, we're happy Michael's expertise helped you have a very positive experience at Lia Toyota. Thank you so much for your excellent feedback. Safe travels until we see you next time!
Dwayne Smith was great He helped us start to
Dwayne Smith was great He helped us start to finish Great personality made it eaay
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your stellar review, Colleen! We're delighted Dwayne provided you with all the support and guidance you needed to make this transaction a breeze. We wish you all the best in your upcoming journeys, from everyone at Lia Toyota!
Excellent job the whole team- Alex Chris Jason Thank you
Excellent job the whole team- Alex Chris Jason Thank you so much ! We always come to you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, SM! Thanks for making our day with your terrific feedback on Alex, Chris, and Jason. We're delighted they made everything easy for you. We wish you all the best in your holiday travels, from everyone at Lia Toyota.
Dwayne Smith was very knowledgeable and a pleasure to
Dwayne Smith was very knowledgeable and a pleasure to work with . Highly recommend Lia Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We are pleased that Dwayne provided you with 5-star service and we are honored to have earned your kind recommendation. If there is ever anything more that we may assist you with, please do not hesitate to give us a call!
Our used car shopping brought us to Lia Toyota in
Our used car shopping brought us to Lia Toyota in Northampton, MA and it was one of the best experience we had with a dealership in years!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fred, we're happy our team's expertise helped you have a very positive experience at Lia Nissan. Thank you so much for your excellent feedback. Safe travels until we see you next time!
Excellent.
Excellent. The appointment was on time. The service worker was attentive, efficient, and super accommodating.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!
They provided excellent service and sold me an amazing
They provided excellent service and sold me an amazing reliable car. They were respectful, courteous and fast too! I definitely will be going back again for my next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know our team provided you with an accommodating and informative dealership visit, Adam! Please don't hesitate to contact is if you should have any other needs or questions. Thanks for choosing Lia Toyota!
I have had excellent experiences having my car serviced
I have had excellent experiences having my car serviced at this dealership. David Spafford is outstanding at his job and was a pleasure to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for telling us why you like working with David! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. See you at your next appointment!
Johnny Devine was exceptional in taking me through the
Johnny Devine was exceptional in taking me through the car buying process and being there every step of the way!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris, we're delighted you had a supportive and pleasant dealership experience with John and the Lia Toyota team. Congratulations on your new Toyota! We hope you enjoy many happy travels on the road ahead.