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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Karen and Don Bellingham ma

Had a great experience at Herb Chamber. Marty was salesman and did a very thorough, and professional sale which met our needs! We are a returning costumer of Herb chambers and of Marty's and would highly recommend this dealship to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you, Karen and Don, for sharing this! We're so glad that you had such an enjoyable visit. We appreciate your comments about Marty and your five-star rating. Thank you again and we look forward to seeing you in the future. Best, Rusty Clifford, General Manager

Outstanding

This dealership was wonderful and Meagan kept her word when it came down to everything. I drove over an hour just to look at a car and ended up purchasing it. Well worth the drive!!!! I will bring someone else back here soon who is also looking for a car. Herb chambers Hyundai in Auburn rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this feedback. We strive each and every day to provide our guests with professional, efficient and friendly service. I'm so happy to know that your visit reflects that. Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Rusty Clifford, General Manager

Megan rocks

This girl is amazing! She got me a deal and In a car within an hour! So friendly and helpful I would recommend her to everyone and anyone! Legit love her to death!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kayla, I sincerely appreciate you posting such kind words regarding your experience. Thank you and we look forward to serving your automotive needs again in the future! Best, Rusty Clifford, General Manager

great people working there

MARTY REARDON got the car of my dreams i love my car, the service manager the sales manager did everything to make my car perfect ,thank you for being there herb chambers of aububern

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Congratulations on your new Hyundai, we appreciate your business! Best, Rusty Clifford, General Manager

Love my Car!!!

I went to Herb Chambers Hyundai of Auburn and I was kind of nervous going there as I had a bad experience with Herb Chambers Ford in Westboro but I was really interested in the Tucsons and they were the closest dealer to my home. Well I am so glad I went. My friend and I just wanted a great salesman and we got one. As soon as we walked in we were greeted by Ryan and he was absolutely wonderful!!! I explained what I was looking for and what I would like my payments to be and he worked with me and I ended up a very happy customer. He guided me through everything I needed to know about leasing and financing. Thanks to Ryan I am happily driving around in my new Hyundai Tucson named "Ruby". Thank You Ryan for all your help and patience with me. ~Debbie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review, Debbie! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Natasha and Ryan make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Rusty Clifford, General Manager

Hyundai experience

It was overall good. The sales clerk should have been more direct and up front about money. It felt a little underhanded. We didn't get a great deal... possibly because we were late returning lease. However, we paid all our financial aspects so we expected more from Hyundai in terms of deals.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience

I would definitely go there again, sales people not pushy at all, everyone was very laid back which made looking for a car a whole lot more pleasant. Nothing worse than pushy sales people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you, Donna, so much for sharing your experience with our team! We value your business and we look forward to helping with your automotive needs in the future! Best, Rusty Clifford, General Manager

Excellent

Muy profecionales y repondieron todas. Mi pregutas y siempre e confiado mi old car con ellos y recomendaria la Hyundai a mis amigos y familia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with us online and post this wonderful review. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Rusty Clifford, General Manager

Very Nice and helpful

It was my 1st time purchasing a car at a dealership. I dealt with Jeff Allen he was very helpful, very kind and funny!! I would def. recommend Herb Chambers to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! I'm thrilled to know that Jeff was able to provide you with a positive and enjoyable experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Rusty Clifford, General Manager

Consumer response

I thought I gave Jeff 5 stars but it's didn't show up, I definitely give him 5 stars!!

All Around GREAT Experience!!

Meagan was awesome to work with! She had everything ready to go for me. Always a pleasure getting a great car from a great saleswomen! :) :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback on your recent experience. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Hyundai! Best, Rusty Clifford, General Manager