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Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly, laid back, easy to deal with.

Friendly, laid back, easy to deal with. Willing to answer all questions very helpful. I would recommend

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Heather! The Herb Chambers Hyundai of Auburn team looks forward to seeing you again!

Best dealership.

Best dealership. On my 3rd vehicle, love it. Service is excellent, and everyone is very friendly!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're so happy for you! Thank you for being a Herb Chambers Hyundai of Auburn customer!

Ethan was great to work with.

Ethan was great to work with. I appreciate him making sure I could work while I was there!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review! We're happy to hear Ethan took great care of you during your recent visit here at Herb Chambers Hyundai of Auburn and we hope you won't hesitate to reach out if we can be of service to you again in the future!

The service at this location is always great.

The service at this location is always great. Bill and James consistently provide great, reliable, and trustworthy service that a number of dealerships including other Herb Chambers locations lack. Keep up the good work Auburn Hyundai team!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share these kind comments about our team! Bill & James are grateful for your support and look forward to your next visit here at Herb Chambers Hyundai of Auburn!

Excellent service.

Excellent service. Service technician was extremely helpful and made sure all my questions were answered.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We're so glad to hear it, Henry! Thank you for trusting Herb Chambers Hyundai of Auburn with your car!

Stan was great, not pushy and gave you time to decide on

Stan was great, not pushy and gave you time to decide on purchase. Was a positive experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're happy to hear you had a great experience with Stan and we hope to see you again next time here at Herb Chambers Hyundai of Auburn!

Excellent experience, comfortable setting with personal

Excellent experience, comfortable setting with personal updates and timely service with a smile,easy in and out,all questions answered

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We appreciate you visiting us here at Herb Chambers Hyundai of Auburn and hope we have the opportunity to serve you again in the future!

Brought my car here twice.

Brought my car here twice. Was told it was fixed and within 10 min of driving the issue happened again. By then service was closed. Next day I was told no loaners available and my car shouldn’t be driven like this. I was able to find a ride back and forth for 2 days and then thankfully they pulled through with a loaner car which I was very appreciative of. It took 3 weeks for my part to come in, but then I was told they had no idea when my car would be fixed at the 1 month mark of not having my car. This was by far the most frustrating part. Thankfully after some pushing and a call to Genesis corporate I got my car back after a few days. For the most part everyone I spoke with was kind and tried to be helpful but I did have some issues of not getting calls back. I understand how hard it is to find good employees these days but felt a review was important.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share this update, Bryan. We do apologize for any frustration & inconvenience this situation caused for you and are certainly grateful for your patience throughout the process. Please don't hesitate to reach out if we can be of service to you again in the future. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

We have always had great service at this dealership .

We have always had great service at this dealership . Their service department is fantastic and so are all of the sales people !

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  • Overall experience 5.0
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Dealer response

Lynn, we are grateful for your review. It means the world to us here at Herb Chambers Hyundai of Auburn!

Another great service from them, my car was cleaned

Another great service from them, my car was cleaned inside and out they food the full oil change etc along with the recall and was done before I expected it!!! Thank you as always!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's our privilege to serve you, Cindy! Thanks for the kind review and we'll see you next time here at Herb Chambers Hyundai of Auburn!