Skip to main content

Herb Chambers Hyundai of Auburn

(1,605 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,605 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Everything went nice and smooth as planned.

Everything went nice and smooth as planned. Thank you very much. You guys backed up the recall,a job well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for visiting Herb Chambers Hyundai of Auburn! We appreciate you taking the time to share your experience and hope you won't hesitate to reach out if we can assist you with any future automotive needs. Take care!

Consumer response

Thank you for your support,a job well done. The staff was very helpful also.

Fantastic experience buying my new G70 from Genesis of

Fantastic experience buying my new G70 from Genesis of Auburn! Stan my salesman was smart, personable, knowledgable a pleasure to work with! The GM Rusty was fantastic as well and seemed like a real family atmosphere they created there! Can't recommend enough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review and congratulations on your beautiful new G70! We're so glad Stan had the opportunity to assist you with it and we hope you won't hesitate to reach out if our Genesis of Auburn team can be of service again in the future!

Billy did a great job getting my car in for service.

Billy did a great job getting my car in for service. And letting me know when it was done.He explained what service was done. #1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the excellent feedback, Joseph! We're happy to hear Billy took great care of you throughout your experience and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

Always pleasant and helpful would recommend Dealership

Always pleasant and helpful would recommend Dealership clean Makes you feel comfortable about being there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We appreciate your loyal business and look forward to your next visit here at Herb Chambers Hyundai of Auburn!

After second try, problem solved.

After second try, problem solved. Hope it does not come back. I am thankful to Al J. for resolving the problem. If he was not around, I would have face difficult time taking care of the problem. He recognized that there was a problem in the past with service department and they are making changes. New service manager appears to be caring about customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad our team could help resolve this issue for you and hope it stays away. We hope that we can continue to improve and earn a five-star rating from you next time! Don't hesitate to reach out if you wish to discuss anything with us! Thank you! - Herb Chambers Hyundai of Auburn

They were very Knowledgeable and quick with getting all

They were very Knowledgeable and quick with getting all the paperwork done. Normally I am at the dealership about 4 hours before everything is done. In and out in hour and half. Will definitely go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to help you take care of business faster than expected! We hope to see you again in the future! Thank you! - Herb Chambers Hyundai of Auburn

Excellent service and staff!

Excellent service and staff! I will not go anywhere else! They do excellent work! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in the Herb Chambers Hyundai of Auburn team! We're grateful for your support and look forward to seeing you at your next visit!

Ordered specific model that Jackie Sebastian found for

Ordered specific model that Jackie Sebastian found for me. Jackie scored the vehicle we wanted surprisingly quickly! We met Najee when we came to look at it. The deal we made was honest and fair. Najee is respectful, knowledgeable, and proffesional. It was fun to work with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! We're so glad Jackie could help you find what you were looking for and we'll be sure to share these kind comments with her & Najee. Thanks for trusting Herb Chambers Hyundai of Auburn with your business - we hope we have the privilege of working with you again in the future!

The experience was so low key and relaxed, I’m very

The experience was so low key and relaxed, I’m very impressed with the Salesman Najee and I’ll refer all of my friends to him when they are looking to purchase a car. 5 stars for the overall experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're happy to hear Najee provided you with an excellent experience and we appreciate you recommending him to your friends. Please don't hesitate to reach out if our Herb Chambers Hyundai of Auburn team can be of service again in the future!

I was pleased with the service I received.

I was pleased with the service I received. What a friendly team of people at this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Emily, thank you so much for taking the time to share this kind review! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn and we hope to see you again in the future. Take care!