Reviews
The staff were professional and friendly.
The staff were professional and friendly. Jackie tried to locate a hyundai I was looking for but none were available. It is difficult to find a specific car in the car business now. But I thank her for her efforts. Both Steve and Rusty found another car that fit my needs and budget. Steve was both knowledgeable and patient when answering any questions or concerns I had. I did not feel pressured. Also there were no bait and switch tactics. I would recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're so glad our Herb Chambers Hyundai of Auburn team was able to help you find the right vehicle for your needs and we'll be sure to pass along these kind comments to them. Enjoy your new ride and please don't hesitate to reach out if we can be of service again in the future!
Timothy was very knowledgeable about the car I was
Timothy was very knowledgeable about the car I was interested and and answered all questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this wonderful feedback with us! We're happy to hear Timothy was able to answer all your questions and we hope to see you again next time here at Herb Chambers Hyundai of Auburn!
Helpful and nice staff.
Helpful and nice staff. Made purchasing a car simple, easy, and informative and provided comprehensive help getting the best deal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five stars! We hope to see you back for all of your future automotive and service needs! -Herb Chambers Hyundai of Auburn
Ok.
Ok.Good..pleasent..clean inside.a good experience. My sales man is the best !! Ok.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! -Herb Chambers Hyundai of Auburn
Daniel, in customer service,.
Daniel, in customer service,. was terrific. I discovered an additional problem after my appointment was already booked and Daniel made sure to have a look at it and took good care of me. I have always been thrilled with the Herb Chambers Service Department. They really are top notch and customer focused.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting Herb Chambers Hyundai of Auburn with your service needs, Rob! We're happy to hear Daniel took great care of you during your recent visit and we look forward to seeing you again next time!
Everyone at Herb Chambers Hyundai of Auburn were
Everyone at Herb Chambers Hyundai of Auburn were extremely helpful and friendly. The atmosphere was very welcoming. Best of all, Javier drove my new vehicle on the test drive. I know it was slightly unusual but I never like driving with people I don't know and he had no problem accommodating my request. It's all about the little things but this was a big thing for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five stars, Dana! We're glad to hear that Javier could assist you during your visit with us here at Herb Chambers Hyundai of Auburn. We hope to see you back!
Jimmy was so helpful.
Jimmy was so helpful. Kept us updated on all the issues with our car Worked very hard to make sure our warranty covered all the expenses. Jimmy was fabulous
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We agree -- Jimmy is fabulous! We are so happy that you loved working with him and we look forward to providing five-star care again next time! Thank you! - Herb Chambers Hyundai of Auburn
My Service Advisor, Daniel, was able to accommodate my
My Service Advisor, Daniel, was able to accommodate my scheduling requirements before a family road trip. I greatly appreciated his “we can get this done” attitude. Thanks Daniel!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear Daniel took such wonderful care of you! Thanks for sharing your experience. We wish you & your family safe travels and hope we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team
Paid over sticker price, takes 2 months to get an express
Paid over sticker price, takes 2 months to get an express oil change that takes over 2 hours to complete with an appointment . Any questions!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your honest feedback and regret that you aren't satisfied with your experience. Our team strives to do its best for customers despite staffing and product shortages, and we regret to hear that wasn't the case for you this time. Please don't hesitate to reach out if you are interested in discussing these concerns with us to find a resolution. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com
It appears somehow I blamed Marty Reardon in sales for my issue with the service department, by no means was this correct. I found Marty to be very helpful.
Marty was so helpful in getting me into the right car and
Marty was so helpful in getting me into the right car and walking me through options. He kept me updated on the process which was wonderful since I was so excited to get the car. Will be back again in 3 years :) Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five stars, Leigh! We're honored to hear that Marty could assist you during your visit with us here at Herb Chambers Hyundai of Auburn. We hope to see you back!