Reviews
Very pleasant experience. Especially when I didn’t know...
Very pleasant experience. Especially when I didn’t know what I was looking for a vehicle. They were patient and accommodating!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the excellent feedback! We're so glad we had the opportunity to help you find the perfect vehicle and we hope to see you again next time here at Herb Chambers Hyundai of Auburn!
Squeezed me in on a Friday afternoon. They were very...
Squeezed me in on a Friday afternoon. They were very professional and got me in and out quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for visiting us here at Herb Chambers Hyundai of Auburn, Amy! We appreciate your kind review and hope to see you again next time!
James provided excellent service and clearly explained...
James provided excellent service and clearly explained everything to me that needed to be done with my car. Had some issues with the brakes since having them installed at the dealership a few months ago - they took care of me and resolved the problem. Thank you team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We appreciate your business and hope we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team
Stan at Herb Chambers Hyundai is the ultimate salesman....
Stan at Herb Chambers Hyundai is the ultimate salesman. He is attentive to the customers needs and very nice to do business with. I would recommend anyone to go to Herb Chambers Hyundai because of Stan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stan and the Herb Chambers Hyundai of Auburn team are glad to hear they made the experience so great for you, Junior! Thank you for rating us five stars!
Very pleasant. Worked to fit in the maintenance I needed...
Very pleasant. Worked to fit in the maintenance I needed before a long road trip after my own initial scheduling mistake. Prompt and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is awesome news! Thank you so much for coming to Herb Chambers Hyundai of Auburn for your maintenance needs! Have fun and stay safe on your road trip!
Great job. Thank you staff very helpful and friendly. I...
Great job. Thank you staff very helpful and friendly. I have been going there for years and will continue
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your shoutout and continued loyalty! We're happy we've helped you feel confident in the Herb Chambers Hyundai of Auburn team! Thank you!
Sr service Mgr (male) was overly aggressive when I asked...
Sr service Mgr (male) was overly aggressive when I asked him to explain $150 fee to reset check engine light. Auto zone had already informed me the cause. No Diag requested at dealer, just reset. Dealership knew I wanted have light reset when I made apmt. I bought dongle myself for $40 and reset light. I don’t expect svc Mgr sets pricing - but don’t try to defend $150 fee for a 2 min task.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the feedback, Dan - we will be taking it into consideration. Please don't hesitate to reach out directly if you have any further questions or concerns. Rusty Clifford - General Manager - rclifford@herbchambers.com
I get all my regular maintenance done on my 2020 Kona...
I get all my regular maintenance done on my 2020 Kona done here. I find it very easy and convenient to make the appointments online. Today I got an oil change. I was in and out inside of 30 minutes and the price was reasonable. My car was also washed and vacuumed. I plan to continue coming to this dealership and recommend it to others.😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, Gina! We're so happy the team could make the service visit for your 2020 Kona a five-star experience! We look forward to seeing you at your next appointment!
Excellent from start to finish , Jimmy was very polite...
Excellent from start to finish , Jimmy was very polite and took care of all my concerns
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! Jimmy and our team appreciate your kind rating!
Jeff the salesman was phenomenal very informative and...
Jeff the salesman was phenomenal very informative and punctual Would recommend to anyone. Best experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is great to hear! Thank you for taking the time to leave Jeff and the Herb Chambers Hyundai of Auburn team such a delightful five-star review!